Quick Guide for installing and configuring the ServiceNow ODBC Driver for your instance of ServiceNow.
ServiceNow User Setup for Reporting
ServiceNow ODBC Driver Install
If your system is running a 32-bit version of Windows, install the 32-bit version of the ODBC driver. If your system is running a 64-bit version of Windows, then your choice depends on the reporting application that you will be using. Most reporting applications are 32-bit and therefore require the 32-bit ODBC driver. A 64-bit ODBC driver is only required for 64-bit reporting applications.
The ServiceNow ODBC Driver can be downloaded here: http://wiki.service-now.com/index.php?title=ODBC_Driver
ServiceNow ODBC Driver Configuration
Note: (your instance) is your instance name of ServiceNow.
Reporting Tool Install