Seriously folks, eat your Wheaties, drink that triple espresso, and get ready to rumble. You may see me wandering the HACK-THEATRE for the first ever CreateNow Hackathon at Knowledge 13.

UPDATED: I've added some code for a few pages that are opened in a different tab/window (Workflow Editor, BSM/Schema Maps, etc...).

There are already a number of scripts out there to dynamically change the title of the browser's window/tab to match the current record you are looking at, but I thought I'd add my own anyways :-)

Individual users can control global search features by setting preferences. This video introduces some of the different preference options and explains how to configure them.

I don't know about all of you, but Community Manager Lawrence and I are very excited for Knowledge13 in May. We hope you are just as excited as we are. As suggested by ServiceNow Product Manager John Roberts, we've put together some signature banners for all of you who are going to attend Knowledge13 in Las Vegas on May 12-16.

Because we believe in giving you options, we have created 2 banners for you to choose from.

HTML:
<a href="http://knowledge.servicenow.com"><img src="http://community.servicenow.com/files/shared/k13-signature01.png"></a>

Tonight I've been busy sorting out my agenda for Knowledge13 - only 2 weeks (and 5 thousand miles) away in Las Vegas.

The breadth and variety of content is just amazing. Every 50 minute timeslot for breakout sessions has at least two and often more talks that I really want to attend. It's almost unfair that so many great sessions are scheduled at the same time.

Here's what I've decided to catch whilst at Knowledge this year - it's going to be a great conference

Tuesday

0800-0930: Opening Keynote: The End of No. The Beginning of Now. Frank Slootman, CEO, ServiceNow

"Added ability to process email events during upgrade"

Insert standard caveats here about no guarantees :)

This video provides a brief introduction to ServiceNow's global text search feature.

Not gonna really try and show off anything here - but the documentation for XML API is a bit foggy and I want to share this. I tried to use a few common XML API calls that are a bit of a challenge to find out about.

Lets pretend you get a SOAP response and you want to manually iterate through that response envelope that has this structure:

<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/">
   <s:Body>
      <ns0:Root xmlns:ns0="http://Schemas.SNResponse_RigData">
         <Status>Success</Status>
         <RigData>Whatever</RigData>
      </ns0:Root>

We are starting to close some of the classes in PreCon training so if you're on the fence about coming in for training on Sunday and Monday, please come join the fun! As typical, almost 30% of the conference attendees come to PreCon. This is a great way to get some training, and then extend your learning throughout the rest of the conference.

Every class will provide a recommended 'Top 5' labs for you to attend, and be staffed by 2 instructors and several TAs in each and every classroom. In fact, 91% of attendees last year, rated the training an 8 or better, and 37% rated a perfect 10.

Recently I have been getting a lot of questions and request about an old Knowledge presentation (concerning how we use views) to control a SOAP response. It may be best to blog it here and share.