Where are the options for cmdb_ci.sys_class_name?
Mon, 02/04/2013 - 09:40 — perlgeek
We have a transform map for our assets, every field is setting from our transform map EXCEPT for sys_class_name. Looking further at this field I see the field type is actually sys_class_name which I'm not sure what that is. Where can I see what values are in this so I can add my own?
Why wouldn't it allow me to set this up via a transform? Our destination table is cmdb_ci_computer (like everything else on the Asset page) and the target field is sys_class_name. The problem is probably we don't know what the value is we're trying to set (the list shows us the label, but the value must be different.)
Anyone have any experience know where I can go to see the choice list for this field?
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Thank you for filling me in
Thank you for filling me in on that. I can see you're correct, looking at the list of option sit's all the labels of the cmdb* tables. And that would make sense why we can't change it.
Thank you!
And I didn't answer your
And I didn't answer your question: where can you go to see the info. This article has information about record classes:
http://wiki.servicenow.com/index.php?title=Tables_and_Classes
The values are the names of
The values are the names of the tables that extend cmdb_ci. Like cmdb_ci_computer, cmdb_ci_server, etc. That field is what tells the record what type of record it is.
Similarly, for the task table, potential values for sys_class_name are incident, problem, change_request, sc_request, etc.