hi, someone please help me in layman's terms as I cannot make sense of what has been discussed already in the forums. I am trying to create a CI class for our desktops and will create each one for each or our sites.
The idea is that our support groups who carry out patching will just select the class type and it will pull in all the affected CIs (say 50 pcs).
I need to create a CI class and then add in these affected CIs but I cannot work out how to create the CI class from my view as I don't have admin rights but I think I should be able to do this on our test system.
All I see under CI new are all the Config Item types but I don't see anything that says Class. Where do I go to find the Class?
Configuration Items - New - Go to- NameIP AddressManufacturerLocationShort descriptionClassStatus