Knowledge is ServiceNow's biggest conference of the year. On this page, you'll find highlights and links to all the best Knowledge12 content on the ServiceNow community.
|K12 on the community||Event basics|
Hi everyone - I've attached some stats from the two days of training that we ran in New Orleans last week at Knowledge12. I want to express deep thanks to all those that attended, the instructors, and the feedback that we received. Our schedule is for the next three months is now posted for Sys Admin, Scripting, Adv Admin, and Discovery. Look forward to seeing you in class!
L’approche moderne de ServiceNow pour l’ITSM est radicalement différente des solutions alternatives. Avec l’une des communautés d’utilisateurs et cultures les plus dynamiques et rapides dans le monde, les prestations ServiceNow concernant les nouvelles fonctionnalités et applications ont toujours été animées par les apports des clients et les efforts de développement.
219 surveys out of 450 attendees from #know12 PreCon training -
> 37% are a perfect 10 !
> 16 classrooms, 6 new or newly revised courses. 35 instructors. wow.
> 91% rated 8 or higher.
Thank you! Don't forget to complete the survey, we love feedback :)
I'll be posting additional scores and comments in the coming days. Thanks for attending, it was great meeting y'all!
On Tuesday I presented Coaching Loops in ServiceNow at Knowledge12.
It was an interesting experience and I was pleased with the feedback from the attendees. You can see the Twitter reaction on Storify here.
Coaching Loops are:
A process for providing frequent feedback.
We have recognised that people achieve high performance through a base level of ability and a culture of constantly identifying improvements. Lets take this and apply it to our Service Management individuals.
More people, more talking, longer episode, fantastic audio podcast, wrapping day two.
Download or stream via dropbox:
Let me know if you need another format!
Any session feedback or stats available for speakers?
On-call rotation notification is not working properly,even the logic behind scripting is fine.There is nothing mentioned on notification scripting in Service-now.Could you please give me a correct idea about how to notify an on call person in a group and if he is not able to attend the call ,the notification needs to be send the next level person ,which is based on the time,what we set that the first level person should respond within that time.
Thank in Advance,
For conference participants that attended the lab session “Making Asset Management Easy with Barcode Scanners and ServiceNow”:
Thank you for participating in the lab session. The flash drives we (Mobile Reach) distributed give you the capability to try out our product free until June 15th.
If you would like assistance with trying the product, please contact us at firstname.lastname@example.org.
Anyone know if this will be posted anywhere? I missed it, and apparently, I was in it.
Hello...I know I've heard and read that the presentations would be available on Slideshare, but they're marked as private.
Will they be made public eventually?