As customers continue to leverage more and more of their ServiceNow instance, performance becomes critical.  Herman Knief who is the Director for Performance Management talks about how to manage performance of instances in this podcast.  He talks about what issues generally customers can encounter in the front-end Java application or in the back-end MySQL database where queries perform poorly.  He also discusses issues where customers see they don’t have any worker nodes.  He discusses how to identify the root cause of it and how to solve them.


Follow Shiva Ramachandran, Director Product Management, ServiceNow and other leaders, through this series of podcasts where details about the product and platform are detailed to help Enterprise Architects. Subscribe to this podcast to know when the next podcast is posted.





Architects Corner Podcast: Ep1 : How do you select the right platform for the enterprise?

Architects Corner Podcast: Ep2: Doing Enterprise Architecture at ServiceNow using ServiceNow