• I am a creator – User Lookup Tool - John McCormick

    This app is designed to provide a simple lookup tool for user information in the user table. It will display the user's name, username, email and phone number. We built it for those users that don't have easy visibili...
    created by jmccormi
  • Linked server using SQL Server 2008 R2 not working . Getting error "Access denied."

    I'm trying to setup a linked server using the ODBC drivers and SQL Server 2008 R2. Everything is setup fine and the connection seems to work until I try to submit a query. Then I get the following response: ---------...
    last modified by MikeD314
  • Customizing the ESS Portal

    We're in the process of implementing Service Catalog, and using the ESS Portal.   We're looking for other ServiceNow customers who have done the same thing.  We're curious as to how difficult it is to cust...
    last modified by dstuart
  • I am a creator – Out of Office Tracking and Admin System - Paul Plato

    We developed this app to replace an ancient Lotus Notes app.   With the build-in workflow engine, it was pretty easy since it is a simple application.  The built-in calendar view is also very useful. ...
  • I am a creator - Project Charters - Diana Chandler

    The Project Charter application was created as a v2 for this process in Service-Now.    The Project Charter process is what UK Analytics and Technologies (central IT services for the university) needs befo...
    last modified by DChandlerKy
  • Reference on UI Page

    Hi, on UI Page, i have a two drop downs, based on the First drop down im populating the values on second one, based on these two drop downs im applying the filter to populate the values in Reference. How to do this, ...
    last modified by himapallela87
  • Import user photo from LDAP into S-N (reloaded)

    Dear Community, my company is now changing to Service-Now and I'm currently working on adapting it to our needs. I worked the entire day long on the import of the LDAP user photo into S-N and I really got to thank joh...
    last modified by conmic
  • Date Format in Catalog Item

    Hi,   I have a Variable of type 'Date'.This displays date after seven days from now, below is the Snapshot:   The above date is in 'dd-mm-yyyy' format. When I change this date to less than '30-04-2014'&n...
    last modified by sach
  • How can I get the variable value from the RITM record?

    I want to get a variable value from the RITM record, the value is from one of the request form. I try to get it from the 'sc_item_option_mtom' table, but i did not work. var scOption = new GlideRecord('sc_item_option...
    last modified by danny_sun
  • SCOM integration problem. Service-Now to SCOM does not work

    Hello, I have the Service-Now SCOM Connector configured on both my SCOM server and MID server. Alerts from SCOM are being sent to Service-Now and even updated from Service-Now with the Incident Number. However, when ...
    last modified by tpulls
  • Workflow on sc_req_item

    I'm working with workflows the service catalog, which we all know includes the hierarchy of request=>request items=>catalog tasks (well, I guess they are anyway). Anyone that's dealt with these knows that there ...
    last modified by elewis33
  • Count number of distinct groups within a grouping?

    Sample table for illustration purposes:   Farmer Animal Animal Birthdate Joe Pig 4/4/2014 Joe Pig 4/5/2014 Joe Cow 4/1/2010 Joe Dog 4/1/2006 Billy Chicken 4/4/2014 Billy Chicken 4/4/2013 Joanne Pig 4/4/2012 Joann...
    last modified by mgcasey300
  • Creator meetup @ Knowledge14

    Creator Nation...   Last month we talked about meeting at Knowledge14 to continue the discussion about CreateNow - custom apps, how to develop them, how they're licensed.   Is there still interest in that?...
    last modified by dturchin
  • Testing the visibility of a Record Producer Variable

    I have a Record Producer with several Variables. When the RP is submitted I'm dynamically creating content based on the values of these Variables. Some of these Variables may have their visibility hidden based on the ...
    last modified by mdomke
  • Append timezone code with timestamp ?

    I want to append timezone code based on the user who logs in like("BST" or "PST") to the timestamp which we generally see on Incident table in "opened_at" field.   e.g:- 2014-04-22 15:52:39 BST (if the user who ...
  • Wizard: Catalog order panel & alternatives

    Good morning, Community!   I am working with a wizard for the first time, and I'm struggling with a few things. This wizard is for our Computer Refresh process. Over the first few panels we are gathering some p...
    last modified by EthanVanDoorne
  • Need set value from sys_updated_by to reference field, how ?

    Hello I created my function to set value to incident table field  called u_rejected_by_test_user My script below gave me value from sys_updated_by and its full email address of user who updated ticket - I need ...
    last modified by Pastupe
  • I am a creator - this is my Graphical Space Navigation (GSN) App - Sumukh Sharma

    Short Description: Graphical Space Navigation (GSN) Application facilitates the management of floor space. It is integrated with locations module of Service-Now where all the information regarding the location (or fl...
    last modified by sumukh
  • I am a creator - Function Keeper - Hunter Wolf

    C.H. Robinson had identified a need for a repository for any of the global functions they had built out due to the addition of new ServiceNow developers to their group.  C.H. Robinson has been developing on the p...
    last modified by HunterSWolf
  • I am a creator - this is my Work Log - Mac Riddel

    We created a Work Log development application that is essentially a simplified replacement of SCRUM that has worked well in our environment.  We originally tracked development work via Sharepoint, which was a pai...
    last modified by Riddel