Monthly Digest & Highlights


In May, ServiceNow Community hosted 2 Ask the Expert sessions. Here are the summaries with Q&A highlights of each session. These sessions are available on-demand to watch at your convenience. And, if you still have questions regarding the topic, you can still post them in the discussion thread to get answers directly from the experts!

Live Chat  - Building Activities with Fuji's New Activity Designer

Live Chat - Extensions in Fuji - Keeping the CMDB Up-to-Date




Expert: Jesse Schulman, Product Expert, Developer, Automation Services/Orchestration


Summary:  The  session focussed on how to build a new reusable Powershell based activity with the new Activity Designer that was introduced in Fuji.  It also addressed how to consume the output of that activity in a workflow using the new databus which was also introduced in Fuji. 

Q & A Highlights

@Bill Sawyer 

Can you explain what some of the other templates are, and what is the difference between Run Script and Javascript Probe?

Jesse Schulman answers:

Run Script is just running script inside the workflow, much like the existing Run Script activity except it has structured outputs which become available on the databus.  Javascript probe runs javascript on the MID, this is how the existing VMWare activities are created.  The Run Probe activity is actually a generic activity that can run any probes defined in the probe table that the MID knows how to execute (SNMP, JDBC, etc...)  This is covered in the video if you want to see an example or better detail.


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Expert: Marty Wexler,  ServiceNow Director/Architect of Discovery


Summary:  The MID Server Extension Container is a new feature added in the Fuji release.  The Extension Container (EC) is used to allow a new type of collector to be run resident on the MID server.  Until now, probes needed to be launched in order to collect information such as the state of Virtual Machines.  With the new EC, vCenter VM states are updated via events sent from the vCenter, to the MID server, and updated in the CMDB.  This allows the state of the CMDB to be as up to date as possible.


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