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The ServiceNow Wiki is retiring starting December 10. Learn more: https://community.servicenow.com/community/blogs/blog/2017/11/20/wiki-retirement-scheduled-for-december-10-2017
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IT Infrastructure Library (ITIL) is a best practice framework that supports ServiceNow IT service management (ITSM). It encompasses ITIL best practices, processes and tools, training and certification. Join the conversation now with ServiceNow experts and your peers.