ServiceNow Community

Change font text color for Service Portal "Default" Brand

Where do I change the text font color for the Service Portal "Default" brand. It's not located under Branding Settings. I've inspected the elements and have been unable to locate this color in Themes, Style Sheets or Pages.

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Resolved! Custom Action in the Service Now Flow Designer

Hi All, I am working on a requirement, trying build a custom action and the Input Action I have a input with the type List.Core_country and then I am trying to use that values in the script but the below script is not extracting the values insted it ...

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New Hires logon for Pre-onboaring without IP restrictions

How can I configure HRSD to allow new hires to complete Pre-Onboarding tasks from personal mobile devices at home (via 5G or Wi-Fi) without being blocked by IP restrictions, while maintaining security policies for existing employees I am implementing...

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i have attached a catalog item to the taxonomy in the employee center, but its not showing up.

Hi all, I've added a catalog item to a custom taxonomy and utilized the connected content under a specific topic. However, when I submitted a new record in the connected content, I encountered an error. Despite this, the record submission was success...

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Social Q&A configuration

HelloI'm really new to Service Now as Knowledge Manager and so please be patient with my complete lack of knowledge or ability to find what I'm looking for in the help documentation. I'm also not sure our Product Owner is au fait with the Knowledge ...

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Get Collation text, statustxt details from MSSQL DB through discovery pattern

Hello, I want to fetch Collation text, statustxt details from MSSQL DB through discovery pattern. These are metadata values and cannot be accessed by WMI. What is the other way to discover these details Thank You!

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How can I access a demand's history via a script (Background script, fix script, or schedule script)

Hello and thank you for any help! I have a demand with a custom field called completed date. The completed date is a date field that is updated once a demand is completed/converted to a project. There was an issue in the condition with the BR that up...

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limited list results

Hi Team, i have those two fields, both of them are reference from yours tables (location, stockroom)I need a solution to, when i insert a data in location field (as Calgary) in the stockroom limited the search only for this location for selectedThank...

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New SNUG Leader needed for Winnipeg!

Sharon Murphy, our SNUG Leader for Winnipeg, is retiring. We are now looking for a new SNUG Leader (or Leaders) for Winnipeg. Please join me in congratulating Sharon on her retirement - THANK YOU Sharon for all you have done to support the SNUG commu...

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ServiceNow has entered into an agreement to acquire Bravium Labs’ applications

Introduction We are incredibly excited to share ServiceNow has entered into an agreement to acquire Bravium Labs’ applications. This acquisition marks a significant milestone in our ongoing commitment to make ServiceNow Impact the industry-leading C...

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ServiceNow Impact

Resolved! Add Icon on Portal Login Page

Hi erveryone, the client wants to put two icons on the right side of the portal login page, to be honest I have never done this, I have tried to do some research but I only find articles on how to put icons on the "main header" which doesnt work for ...

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Trying to stop, If requester replies to RITM comments, requester gets comments email

I think I need to update the action in the Inbound email to set validator to not run if the reply is being sent by Opened by or Requester. I am not sure what this would be in js.I am not sure how to do this. We have a notification named "Request ite...

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Ability to Control User Visibility on Product Offerings

Hi all, I am new to SOM. I am setting up a Product Offering Catalog, Product Offering Categories, and Product Offerings. Is there a way to control who can see which Product Offering, same as we do for Catalog Items? Thank you in advance.

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Resolved! Can I remove the seconds from the calendar date/time field?

I do not use the seconds feature for any of my planned start dates and cannot seem to locate how to remove just the seconds.

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Reports: Bar Chart on Multiple Check Boxes (True|False Variables)?

I have been asked to put a bar chart (report) on a dashboard where each bar represents the count of how many times a check box has been checked on a requested item. For example, requested item "Example" has a series of 26 check boxes labeled A - Z an...

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