Need help in Virtual Agent scripting

I have requirement to set the category of the incident based on the short description provided by the user.Eg: If user enters "My laptop is not getting charged" and sys_choice table has laptop then need to set the Laptop as the category of the incide...

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Mandatory catalog variable to be made invisible on task form

Hello friends, I have created a variable "Cost_center" on catalog item in a variable set. The variable in Mandatory.Now, on Catalog Task form I want to make this variable invisible based on a condition that if  "Region" is "India".I tried with UI pol...

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Pineal XT Customer Reviews (Critical Update)

Last updated 6th April 33 Sec ago Pineal XT Customer Reviews: With an impressive 4.8-star rating from 11,369 Pineal XT  reviews, it's evident that this isn't just another magnificent formula supplement; it's a life-changer for many. Visit the officia...

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can we use ignore = true in field map source script

can we use ignore = true in field map source script If i use it i cant able to see my error messages in sys_import_set tableIt is giving as update 1 and errors -0, ignored - 0 and skipped - 0can someone of you help me with solution. @Laszlo Balla @Br...

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Dynamic CI Group vs. Principle Class

Hello, What is the difference between Dynamic CI Groups and Principle Classes in CMDB?  Are there use cases for each to help clarify the difference? Thanks!C

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remove servers from business service

Hi all,how do I remove this server from business service.I have marked this server to non operational and install status to retire this is still showing in business service.

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User from particular group can access only few hr tasks

We have a group ITSupport having group role "sn_hr_core_case.reader" So that then can view hrtasks. But we need to provide access to only few hr tasks based on short description or some other fields in hrtask. For other tasks we need to retrict this ...

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Depending on another variable value, remove / add options in list collector

On a catalog item, I have two variables:LocationAccessories If the Location is TEST, then I need to hide two of the accessory options from the list collector view. Below I have an OnChange Client Script, but it does not appear to be removing or addin...

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ServiceNow VR integration with Qualys, error 400

Hello ServiceNow Community! I am doing an integration of ServiceNow VR with Qualys, and encountered an issue where KB import works fine, but Host import fails with error 400 (Bad Request).We've dug through all the logs we could find, but the most des...

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How to resize Platform analytics dashboard reports in HR agent workspace

Hello Everyone,Do anyone has idea about re-sizing the reports in HR agent workspace dashboards. I am able to create as many reports but not able to resize the chart size and make some grid type layout. Any help would be appreciated. Thank you.  I hav...

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Quais as classes padrão de mercado para implementar o cmdb?

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IRE Rule to avoid to update the OS for Windows Server

Hi Experts,  Our requirement is , SG-SCCM should update the OS field only if OS value is blank and also-1. Discovery has primary privilege to update the OS info. - Discover can always update it.2. SCCM has secondary privilege. Only if blank, SCCM can...

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How can we add 'Add' button in affected ci tab on Change task related list

Hello Experts I need to configure Add button in Affected ci tab in change_task related list, please let me know how can we add it , OOB we have this add button on change_request same functionality i want it on change_task table 

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Remove extra scrolling space below dashboard built in UI Builder.

HI there. I have a page that I have created and for some reason it is leaving a large blank area at the bottom that is scrollable.   When I click on the Body component I can see the pink outline that extends to the bottom much further than the 'dashb...

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