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Featured 2024 Risk & ESG Events

2024 Risk & ESG Events Integrated Risk Management (IRM) | Third-party Risk Management (TPRM) | Business Continuity Management (BCM) Privacy Management | ESG Management   January Jan 9Live DemoTuesday, Jan 9 @ 10 am PST | 1 pm EST DemoCenter: Busines...

  • blog

Null value is getting displayed in reference field

HI Community, I have a requirement; task needs to be assigned to requested for's hub.Requester's hub assignment group can be found in the field called Hub on the Location form of the location the requester is assigned to. For example, if the requeste...

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  • Question
  • Service Catalog

Resolved! Obtain list of reports per dashboard

Hi All, i hope everyone is ok. i wonder if there is a way to get a list of dashboards and the reports include in each dashboard. regards, max

  • Question
  • Reporting

User Criteria

Hello, Brief background: We support multiple companies within a single SNOW instance, and most of the companies have their individual catalog items. For that, we utilize "User Criteria".  We also have an L1 desk that handles all of the companies, and...

  • Question
  • Service Catalog
  • Service Portal

Can a Project task checklist be used to help calculate the percentage complete?

Hi, I have a requirement whereby a user is using checklists on project tasks to help track tasks. As the user ticks off each item on the checklist, he would like it to update the percentage complete field on the Project task, which in turn would roll...

  • Question
  • Best Practices
  • Project Portfolio Management
  • Service Portfolio Management

Resolved! Flow design - Scheduled Trigger condition

Hello.I created a flow with the following trigger conditionMy goal is to run this flow at midnight and midday every days. But it is not running on this schedule.My question is: At what system time will this condition be true? The condition is every 1...

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  • Question

Welcome to Developer Support!

If you have purchased an Advanced or Total Impact package, did you know you’re entitled to Developer Support? This valuable and powerful service lets your developers work with an expert ServiceNow support engineer to troubleshoot customizations, incl...

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  • Article
  • ServiceNow Impact

Reference fields referring to the same list with a different layout

Hello ServiceNow folks,I am working on the configuration of a form, and have three reference fields that refer the same table but for each of them I would like to display different columns (a different list view). I have attempted to create different...

  • Question

Resolved! Best practice for HRSD governance

First time doing a full HRSD implementation for a client, and having a hard time understanding the best way to allow the HR Admins ability to create, administer, and maintain all the HR Services, templates, groups, record producers, flows, etc. for t...

  • Question

Create a Time variable

Greetings everyone, I wanted to know if it's possible to create a new "Time" variable type. Unlike the 'Date' or 'Date/Time' variable types, this would just show the time, alone. There is already a 'Time' type for form fields, but this doesn't seem t...

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