Announcing the Global SNUG Board of Directors. Learn more here
2024 Risk & ESG Events Integrated Risk Management (IRM) | Third-party Risk Management (TPRM) | Business Continuity Management (BCM) Privacy Management | ESG Management January Jan 9Live DemoTuesday, Jan 9 @ 10 am PST | 1 pm EST DemoCenter: Busines...
Empower your teams to grow their ServiceNow skills in tandem with the pace of digital transformation Digital Transformation is a fundamental shift in IT infrastructure, customer experience, and business operations. In this post-pandemic era, orga...
Empower your teams to grow their ServiceNow skills in tandem with the pace of digital transformation Digital Transformation is a fundamental shift in IT infrastructure, customer experience, and business operations. In this post-pandemic era, orga...
Empower your teams to grow their ServiceNow skills in tandem with the pace of digital transformation Digital Transformation is a fundamental shift in IT infrastructure, customer experience, and business operations. In this post-pandemic era, organ...
The latest AI Academy session has been posted on Now Assist in Knowledge Management. If you want to know more about generating articles with generative AI and what we have coming out for May, this is the academy session for you! I'll do a longer...
In the CSM Fundamentals course, there is a diagram that shows a contact can use the knowledge base to review entitlements, but when I logon as a contact and go to Knowledge, I do not see any entitlements. I can only see articles. Is there something t...
Google and other Search engine crawlers find it difficult to process JavaScript. Since most modern websites are based on JavaScript, including ServiceNow Portal pages, this means crawling and indexing content on a public portal page can be unsuccessf...
Hi Guys,I am trying to alert users on a Service Catalog item when they select a public holiday or a weekend. The problem is it is very erratic, sometimes it works but sometimes it doesn't.Here is the code I have on the instance and the I tried with b...
ver. VancouverHotfix applied, now I see this pop-up every time I login. How do I disable this before other users see it in Prod after the patch is applied?
We have upgraded to Washington Patch 2 Hotfix 1, and when users use the "Dashboards" menu item, there is a banner on the page saying "Learn How to Move to Performance Analytics Experience". This shows up for all users and takes them to the migration ...
We use Request Items for intake of enhancements. I setup a triage board to be able to pull this in as part of the backlog. Management wants us to close the requests once they are put connected to a story. The problem is once your close the Request It...
Hello friends, I have created a variable "Cost_center" on catalog item in a variable set. The variable in Mandatory.Now, on Catalog Task form I want to make this variable invisible based on a condition that if "Region" is "India".I tried with UI pol...
The life cycle mapping for Configuration Item: "Operational Status - Non-Operational" to "Configuration Item - Design - Build" not make sense for all use cases. For instance users may put a CI in Non-Operational status when the CI is turned down and...
Hello all, I am running a data stream via Flow and trying to pull data from Workday using SOAP API. I have around 120K records on Workday and doing a full load takes more than 4 hours. Whenever I am trying to do a full load, the data stream is showi...
How can I make Assigned To and Assignment Group mandatory when you close a task.
Hello, I'd like to suggest something regarding the AI Capability of ServiceNow. It is widely acknowledged that LLMs represent both the future and, to an extent, the present. However, the current NowLLM is not equipped to meet industry-specific needs...
We have a record producer which creates Incidents but before creating it will provide contextual search results. So how do we measure number of deflections happened with Knowledge articles meaning a user saw the knowledge article and did not proceed ...
In the table request, I need that when the request change to "On hold" don't change the the request to approval This is the initial stateAnd this are the requestesBut if I change the state of the request to "On hold" the approval request change tooI ...
can we use ignore = true in field map source script If i use it i cant able to see my error messages in sys_import_set tableIt is giving as update 1 and errors -0, ignored - 0 and skipped - 0can someone of you help me with solution. @Laszlo Balla @Br...
1. this user had no problem to access dashboard and widgets before serviceNow was upgraded to Washington.2. after it was upgraded to Washington, he got issues with single core widgets while other colleagues had no issues.3. we created same reports an...
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the Community.
Top Helpful Authors
User | Count |
---|---|
83 | |
81 | |
59 | |
57 | |
41 |
Subject | Author | Posted |
---|---|---|
33m ago | ||
an hour ago | ||
3 hours ago | ||
3 hours ago | ||
3 hours ago |