ServiceNow versions / Release - ServiceNow Community
tiagomacul
Mega Sage

 

ServiceNow Community > ProductsReleases and Upgrades 

 

In the beginning: How ServiceNow was born

 

 

ServiceNow versions / release

Release nameDateEarly ReleaseEnd Of LifeDelta Window
GlideSoft 20042004-01-04   
January 20062006-01-01   
February 20062006-02-12   
March 20062006-03-18   
April 20062006-04-15   
May 20062006-05-21   
July 20062006-07-04   
November 20062006-11-17   
March 20072007-03-02   
Summer 20072007-07-05   
Fall 20072007-11-23   
Summer 20082008-09-08   
Winter 20092009-02-05   
Spring 20092009-06-04   
Fall 2009    
Spring 20102010-06-07   
Fall 20102010-09-30   
Winter 20112011-02-16   
Summer 2011    
Aspen2011-12-01   
Berlin2012-09-20   
Calgary2013-06-25   
Dublin2013-10-22   
Eureka2014-05-15   
Fuji2015-03-01   
Geneva2015-12-01   
Helsinki2016-05-12   
Istanbul2017-01-12  Q1-2018 
Jakarta2017-06 KB0657227 
Kingston2017-11-16 Q1-2019  
London2018-07-26 Q3-2019  
Madrid2019-01-24 2019Q1-2020  
New York 05-20192019-05Q3-2020  
Orlando2020-03-112019-11Q1-2021 
ParisQ3-20202020-07-23Q3-2021 
QuebecQ1-20212021-01-07Q1-2022English: March 26 – June 24, 2021
Non-English: April 9 - July 8, 2021
RomeQ3-2021 2021-07-22Q3-2022English: October 1, 2021 - January 6, 2022
Non-English: October 15, 2021 - January 6, 2022
San DiegoQ2-20222022-02-03Q4-2023May 5 - August 3, 2022
TokyoQ4-2022 - Sep2022-08-04Q2-2024November 3, 2022 - February 17, 2023
UtahQ2-2023 2024-09-16 
VancouverQ4-2023   
WashingtonQ2-2024 2024-02-012024-03-20 
 XanaduQ4-2024 Q2-2026**Last date to test on the Vancouver version of exams: August 12, 2024
**Exam Blackout Window (no one can take an exam): August 13-27, 2024
**First date to complete Washington D.C. version of exams: August 28, 2024

Vouchers expiring between August 13, 2024 and August 27, 2024 will be extended to September 30, 2024
 YokohamaQ2-2025 
  • Early Q1 2025: RTP Begins
  • Q1 2025: RTP Ends and Early Availability (EA) Begins

KB0717787
Q4-2026  
 ZurichQ4-2025    
     
AustraliaQ2-2026   
Brazil ?Q4-2026   

 

 

What is Release Testing Preview (RTP)? 

  • Release Testing Preview begins at least 60 days prior to Market Launch and will end at Market Launch, also referred to as "General Availability" or "GA" 
  • Release Testing Preview begins before Early Availability and offers the opportunity to upgrade sub-production environments to the RTP pre-release build 
  • Customers will have access to full support and release documentation at the start of Release Testing Preview 

 

Who Should Participate? 

  • All existing customers and partners (excluding self-hosted and Regulated Markets such as Government Community Cloud (GCC)) are invited to participate in Release Testing Preview, with ideal candidates being: 
     
  • Participants who are eager to take advantage of testing new features in their sub-production environment 
  • Participants who need extra time to upgrade or who would like to perform early testing 
  • Participants who are willing to engage and report issues/feedback promptly 
  • Participants who want to be among the first who are knowledgeable about the new release 

 

How Can I Participate? 

 

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https://shrturl.app/sbFkb6

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  • EXAM
    • Vancouver Delta Feb-14
    • Exam Blackout Tokyo  begins octouber 19 ends noovember 02, 2022
    • Last date to test on the Rome version of exams: April 20, 2022
    • Exam Blackout period begins: April 21, 2022
    • Exam Blackout period ends: May 4, 2022
    • First date to complete San Diego version of exams: May 5, 2022
    •  
  • Reasons to stay current and upgrade
    • Get the latest platform and security enhancements
    • Access new products and features from the latest release
    •  

 

 

 

tiagomacul_0-1708012648925.png

from @Joatan Fontoura 

 find_real_file.png

 

 


tiagomacul_1-1689349964178.png

By @Amarjeet Pal 

 

How Can I check my release/version? 

 

System Diagnostics > Stats

Diagnósticos do Sistema > Estatí­sticas

tiagomacul_0-1725054761292.png

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===============================================================================

================================  Vancouver Release ================================  

===============================================================================

The ServiceNow Vancouver Release content calendar is officially LIVE! 15 livestreams, 5 blog posts, 3 videos, and 2 podcasts - all in the span of 2 months! 🙌🏻 Additionally, there is a critical date you should pencil onto your calendars...

🔘08/03: Early Availability (EA) / PDI Release of Vancouver and the Vancouver #TechNow Webinar

📰Click Here for the Full Calendar: https://lnkd.in/gSv7Xrw5
💻Click Here ot Register for TechNow: https://devlink.sn/tn96reg

 

===============================================================================

Where do the ServiceNow names come from? #1 – Statistics by Willem

The hypothesis that will be covered:

----------

Below shows some of the statistics based on the current city/version names.

Per Continent:

Let’s first see which continent is most represented in the ServiceNow version names list:

 

tiagomacul_0-1724711299265.png

 

Per Country:

Drilling down to a country level, shows the following results:

 

tiagomacul_1-1724711299256.png

 

 

 

 

 

 

What is the name of the Servicenow Next Version?

image

summary

upgrades forum

Instance upgrade

Releases and Upgrades 

How to manage and schedule instance upgrades

Onde consigo ver a minha versão do ServiceNow?

Early Availability Version Release (Phase 2 of the Early Release Program)

Register for a Certification Exam step By Step

KB0598977 Patching & Upgrades Program - Definition of Unsupported Release

 

 

Comments
FernandoUrrutia
Tera Contributor

Roma>California?

tiagomacul
Mega Sage

Not confirmed. Probally

 

Quebec, Q1-2021

Rome,   Q3-2021

Stockholm, Q1-2022

Tokyo, Q3-2022

 

Paris Early Release Program Key Date:

  • May 2020: Early Release Program Registration Opens
  • June 2020:Release Testing Preview Begins
  • July 2020: Early Availability Begins


    • EXAM
      • Vancouver Delta Feb-14
      • Exam Blackout Tokyo  begins octouber 19 ends noovember 02, 2022
      • Last date to test on the Rome version of exams: April 20, 2022
      • Exam Blackout period begins: April 21, 2022
      • Exam Blackout period ends: May 4, 2022
      • First date to complete San Diego version of exams: May 5, 2022
      •  
    • Reasons to stay current and upgrade
      • Get the latest platform and security enhancements
      • Access new products and features from the latest release
      •  

    tiagomacul_0-1715778912586.png

tiagomacul_0-1736858257015.pngtiagomacul_1-1736858285636.pngtiagomacul_2-1736858296859.pngtiagomacul_3-1736858304492.png

 

Olivier Berthe
Kilo Explorer

After Roma, California not being a town, I would go for Cuzco

Amanda Stoupa
Giga Guru

find_real_file.png

Ted18
Tera Contributor

Make U be Ulaanbaatar

Dave65
Tera Contributor

Hi Amanda
Any more name updates like S, T, U...?

For S I have seen both Stockholm and San Diego, Tokyo for T but, nothing beyond that.

 

Thanks for your help!

Chris56
Mega Explorer

How about Utrecht  (in the Netherlands) for your 2023 'U' release??

MG Casey
Kilo Sage

What do you all think will happen after they get to "Z"?

kcf
Tera Expert

Zhengzhou

MG Casey
Kilo Sage

I meant after Zhengzhou (if that truly is the "Z"-lettered release name), ha.

iadityas
Mega Expert

Some prospective updates however official communication is yet to come. Upcoming "ServiceNow Releases" aka Family Versions

find_real_file.png

 

R - Rome

S - San Diego

T - Tokyo

U - Utah

V - Vancouver

W - Washington DC

 

What comes after Z will remain a mystery for sometime?

DaveJ1
Giga Contributor

Last time I checked, Utah was a State not a City.

Lorne Schell
ServiceNow Employee
ServiceNow Employee

I vote Utica, NY or Uppsala, Sweden for 'U'

harikeerthana
Kilo Contributor

xenia for "X"

harikeerthana
Kilo Contributor

zimbabwe for Z

tiagomacul
Mega Sage

A vote could be great! : )

Brian Bouchard
Mega Sage

I'd go with  'Utrecht' for U and 'Zurich' for Z


As far as after Z - how about Nintendo video games. Then we could have names like:

Airwolf
Battletoads
Contra
Double Dragon
Excitebike
Funhouse
Gauntlet
Heavy Barrel
...
...
...


🙂

 

tiagomacul
Mega Sage

Zimbabwe is a landlocked country in southern Africa known for its dramatic landscape and diverse wildlife, much of it within parks, reserves and safari areas. On the Zambezi River, Victoria Falls make a thundering 108m drop into narrow Batoka Gorge, where there’s white-water rafting and bungee-jumping. Downstream are Matusadona and Mana Pools national parks, home to hippos, rhinos and birdlife. ― Google

https://en.wikipedia.org/wiki/Zimbabwe

 

https://worldpopulationreview.com/world-cities/starting-with/z

 

find_real_file.png

 

tiagomacul
Mega Sage

: ( The list it's wrong, Xenia doesn't appear, i was looking for on google, it's a beautiful city. : )

Founded1803
Area33.75 km²

Xenia, Ohio

Xenia (/ˈzniə/ ZEE-nee-ə) is a city in and the county seat of Greene County, Ohio, United States.[11] The municipality is located in southwestern Ohio 15 miles (24 km) east of Dayton and is part of the Dayton Metropolitan Statistical Area, as well as the Miami Valley region. The name comes from the Greek word Xenia (ξενία), which means "hospitality".

As of the United States Census 2020, the city had a population of 25,441.[12] As of the United States Census 2010, Xenia is the third-largest city by population in Greene County, behind Fairborn and Beavercreek. At the geographical center of the county, it was selected as the county seat and houses the County Courthouse, County Sheriff's Department, Jail, and other regional departments.

 

https://worldpopulationreview.com/world-cities/starting-with/x

 

find_real_file.png

 

CJB
Tera Expert

I don't know about Utah...That's a state, not a city.

Allen Andreas
Administrator
Administrator

Hi,

Yeah, that was called out a few months back, haha.

While it has been the norm for quite some time to have releases named after cities, I don't think it's necessarily set in stone that SN has to abide by that? Just saying.

Although, maybe they'll see this thread and the other "U" suggestions and pivot.

🙂

Rahman4
Tera Guru

Given that S is not for the iconic city of Sydney, all the Australian users will be very disappointed if there is no name from Australia for the coming versions 😉 ... I am suggesting some names from Australian states/cities/towns/localities!!

T= Townsville OR Tamworth
U=Ulladulla or the iconic Uluru 
V= Victoria (State of Victoria)
W=Wollongong OR Wagga Wagga
X=Any Aussie to suggest a name, please?
Y=Yeppoon OR Yass OR York
Z=Any Aussie to suggest a name, please?

List of Australian cities for the reference

 

https://www.aussietowns.com.au/a-z-of-australian-towns#Y

https://en.wikipedia.org/wiki/List_of_cities_in_Australia_by_population

 

And Finally ...

 

ozzie ozzie ozzie oy oy oy

 

fscheps
Kilo Contributor

Z = Zürich.

All the way. Yeah, I live in Switzerland 😉

Gabor10
Mega Guru

Z should be Zebecke, no two ways about it

Willem
Giga Sage
Giga Sage

But where do the names of the City Releases come from? Is there any logic in the naming?

A first article in an investigative series:

https://community.servicenow.com/community?id=community_article&sys_id=43812a961b294110cdd555fa234bc...

Let me know if you have any idea/suggestion.

tiagomacul
Mega Sage

A little theory about release names

Where do the ServiceNow names come from? #1 – Statistics

Hector12
Tera Explorer

Pretty sure Z will be for zurich, though it would be amazing to see it on Zaragoza 

Willem
Giga Sage
Giga Sage

If they base it on a Capital city in alphabetical order Z would be Zagreb

Why do you think Z is going to be Zurich?

 

Reference: https://community.servicenow.com/community?id=community_article&sys_id=0b4c403d1bbd4550d018c8ca234bc...

jxsaxton421
Tera Guru

U should be renamed to Ukraine. --- community support.

Ash-ITSM
ServiceNow Employee
ServiceNow Employee

I'm a little biased, but I'd love for the next 'A' release to be called "Ash" 😁😁😁

Manoj CH1
Tera Explorer

Any release notes or any documents related to UTAH version 

Ashley
Kilo Sage

I second @Ash-ITSM  comment 😁

jxsaxton421
Tera Guru

@Manoj CH1 @Ashley  I am quite certain the UTAH release will come in late February early March as the other releases in Q1 have been. January is kind of a get back to normal month for many people. Or they present it as part of Knowledge this year. 

 

PSA: if you are signed up for the RTP program you can upgrade to

*Note: The Utah release was announced this past week and they put out a calendar of events for it. So faster than I thought. 

 

 

Ashley
Kilo Sage

Good Morning,

 

Yep, all signed up for the early access release, I lost my PDI over Christmas so I need to get a new one.

 

Looking forward to seeing what new features it will come with and what the new "Connect" will be like.

 

Ashley

FernandoUrrutia
Tera Contributor

Whats is date at release utah?

tiagomacul
Mega Sage

@FernandoUrrutia 

 

ServiceNow will officially announce the Early Access (EA) release date - for Utah, EA will be February 2nd 2023.

 

At some point, ServiceNow will officially announce the General Availability (GA) release date - for Utah, the GA will be March 22nd 2023


https://developer.servicenow.com/blog.do?p=/post/utah-release/#:~:text=ServiceNow%20will%20officiall....

 

 

ServiceNow versions / release

Release nameDateEarly ReleaseEnd Of Life
2004   
Summer 2008   
Winter 2009   
Spring 2009   
Fall 2009   
Spring 2010   
Winter 2011   
Summer 2011   
Aspen2011-12-01  
Berlin2012-09-20  
Calgary2013-06-25  
Dublin2013-10-22  
Eureka2014-05-15  
Fuji2015-03-01  
Geneva2015-12-01  
Helsinki2016-05-12  
Istanbul2017-01-12  Q1-2018
Jakarta2017-06 KB0657227
Kingston2017-11-16 Q1-2019 
London2018-07-26 Q3-2019 
Madrid2019-01-24 2019Q1-2020 
New York05-20192019-05Q3-2020 
Orlando2020-03-112019-11Q1-2021
ParisQ3-2020  
QuebecQ1-2021  
RomeQ3-2021  
San DiegoQ2-2022  
TokyoQ4-2022 - Sep2022-08-04 
UtahQ2-20232023-03-22 
VancoverQ4-2023  
WashingtonQ2-2024  
 X2025   
 Y2025   
 Z2026   
?   

 

Amarjeet Pal
Kilo Sage
Kilo Sage

Here is the road map from 2024 till 2025 and the mystery after Z .

 

amarjeetpal1812_0-1680611813983.png

 

Amarjeet Pal
Kilo Sage
Kilo Sage

Hello Everyone ,

 

I have created one bubble diagram which helps to find the ServiceNow releases in one picture.

amarjeetpal1812_0-1680617445760.png

Thanks

Arnab Bhaumik
Tera Contributor

Xanadu and Zurich are most probably confirmed. 

David Mateos
Mega Explorer

Hi Community!,
We've recently auto upgraded from Tokyo to Utah, (we have changed without realising it)
Has anyone any comment, or even, any impact about this action?
Many thanks in advance

jxsaxton421
Tera Guru

@David Mateos 

If that is your company instance, you had to request the upgrade and it would have been scheduled some time in advance through the ServiceNow Support portal. 

If it was your PDI you can request it be upgraded on your own. Either way, just follow your normal upgrade processes. 

Joatan Fontoura
Tera Guru

Hi guys!

ServiceNow_Next_Versions_Until_2025_Q3.png

 Just sharing, in case anyone missed it:

ServiceNow Overview and Architecture

ServiceNow Interactive Capability Map

It's really up to date!

Johnathan R
Tera Contributor

Anyone know Tokyo end of support date?

Ashley
Kilo Sage

Good morning @Johnathan R,

 

This will most likely be when Vancouver is released in Q3\Q4 as ServiceNow supports family release -1 i.e. when Vancouver is released to the general public as the new current then this will become Utah as the -1.

 

It used to be family release -2 but changed in recent years to -1.

 

I hope this helps.

 

Kind Regards

 

Ashley

 

Naga_Addepalli
Tera Contributor

Need help for generating voucher 

Ashley
Kilo Sage

Hi @Naga_Addepalli 

 

Can you please provide more information on what your trying to do?

 

Kind Regards

Ashley

EricMiller
Tera Contributor

Vancover or Vancouver?

Amarjeet Pal
Kilo Sage
Kilo Sage

vancouver

JADrisko
Tera Contributor

@tiagomacul "Alice Cooper" and "Bango Tango" as release names!?  Yeah, sure.  When were those added, April 1st?

tiagomacul
Mega Sage

JADrisko

 

It's true that these names have been mentioned, and it appears that ServiceNow is taking a creative approach to naming their upcoming releases.

However, the company has not officially announced these names yet, so it's important to wait for an official confirmation to get all the details.

 

It seems like they're having a playful approach to pique the community's curiosity!

 

 

Version history
Last update:
‎02-17-2025 08:57 AM
Updated by: