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06-26-2019 09:58 AM - edited 02-17-2025 08:57 AM
> ServiceNow Community > Products > Releases and Upgrades
In the beginning: How ServiceNow was born
ServiceNow versions / release
Release name | Date | Early Release | End Of Life | Delta Window |
GlideSoft 2004 | 2004-01-04 | |||
January 2006 | 2006-01-01 | |||
February 2006 | 2006-02-12 | |||
March 2006 | 2006-03-18 | |||
April 2006 | 2006-04-15 | |||
May 2006 | 2006-05-21 | |||
July 2006 | 2006-07-04 | |||
November 2006 | 2006-11-17 | |||
March 2007 | 2007-03-02 | |||
Summer 2007 | 2007-07-05 | |||
Fall 2007 | 2007-11-23 | |||
Summer 2008 | 2008-09-08 | |||
Winter 2009 | 2009-02-05 | |||
Spring 2009 | 2009-06-04 | |||
Fall 2009 | ||||
Spring 2010 | 2010-06-07 | |||
Fall 2010 | 2010-09-30 | |||
Winter 2011 | 2011-02-16 | |||
Summer 2011 | ||||
Aspen | 2011-12-01 | |||
Berlin | 2012-09-20 | |||
Calgary | 2013-06-25 | |||
Dublin | 2013-10-22 | |||
Eureka | 2014-05-15 | |||
Fuji | 2015-03-01 | |||
Geneva | 2015-12-01 | |||
Helsinki | 2016-05-12 | |||
Istanbul | 2017-01-12 | Q1-2018 | ||
Jakarta | 2017-06 | KB0657227 | ||
Kingston | 2017-11-16 | Q1-2019 | ||
London | 2018-07-26 | Q3-2019 | ||
Madrid | 2019-01-24 | 2019 | Q1-2020 | |
New York | 05-2019 | 2019-05 | Q3-2020 | |
Orlando | 2020-03-11 | 2019-11 | Q1-2021 | |
Paris | Q3-2020 | 2020-07-23 | Q3-2021 | |
Quebec | Q1-2021 | 2021-01-07 | Q1-2022 | English: March 26 – June 24, 2021 Non-English: April 9 - July 8, 2021 |
Rome | Q3-2021 | 2021-07-22 | Q3-2022 | English: October 1, 2021 - January 6, 2022 Non-English: October 15, 2021 - January 6, 2022 |
San Diego | Q2-2022 | 2022-02-03 | Q4-2023 | May 5 - August 3, 2022 |
Tokyo | Q4-2022 - Sep | 2022-08-04 | Q2-2024 | November 3, 2022 - February 17, 2023 |
Utah | Q2-2023 | 2024-09-16 | ||
Vancouver | Q4-2023 | |||
Washington | Q2-2024 | 2024-02-01 | 2024-03-20 | |
Xanadu | Q4-2024 |
| Q2-2026 | **Last date to test on the Vancouver version of exams: August 12, 2024 **Exam Blackout Window (no one can take an exam): August 13-27, 2024 **First date to complete Washington D.C. version of exams: August 28, 2024 Vouchers expiring between August 13, 2024 and August 27, 2024 will be extended to September 30, 2024 |
Yokohama | Q2-2025 |
KB0717787 | Q4-2026 | |
Zurich | Q4-2025 | |||
Australia | Q2-2026 | |||
Brazil ? | Q4-2026 |
What is Release Testing Preview (RTP)?
- Release Testing Preview begins at least 60 days prior to Market Launch and will end at Market Launch, also referred to as "General Availability" or "GA"
- Release Testing Preview begins before Early Availability and offers the opportunity to upgrade sub-production environments to the RTP pre-release build
- Customers will have access to full support and release documentation at the start of Release Testing Preview
Who Should Participate?
- All existing customers and partners (excluding self-hosted and Regulated Markets such as Government Community Cloud (GCC)) are invited to participate in Release Testing Preview, with ideal candidates being:
- Participants who are eager to take advantage of testing new features in their sub-production environment
- Participants who need extra time to upgrade or who would like to perform early testing
- Participants who are willing to engage and report issues/feedback promptly
- Participants who want to be among the first who are knowledgeable about the new release
How Can I Participate?
- Active customers and partners may self-nominate their ServiceNow account via the Now Support (HI) Service Catalog item "Early Release Program Registration"
- EXAM
- Vancouver Delta Feb-14
- Exam Blackout Tokyo begins octouber 19 ends noovember 02, 2022
- Last date to test on the Rome version of exams: April 20, 2022
- Exam Blackout period begins: April 21, 2022
- Exam Blackout period ends: May 4, 2022
- First date to complete San Diego version of exams: May 5, 2022
- Reasons to stay current and upgrade
- Get the latest platform and security enhancements
- Access new products and features from the latest release
from @Joatan Fontoura
How Can I check my release/version?
System Diagnostics > Stats
Diagnósticos do Sistema > Estatísticas
===============================================================================
================================ Vancouver Release ================================
===============================================================================
The ServiceNow Vancouver Release content calendar is officially LIVE! 15 livestreams, 5 blog posts, 3 videos, and 2 podcasts - all in the span of 2 months! 🙌🏻 Additionally, there is a critical date you should pencil onto your calendars...
🔘08/03: Early Availability (EA) / PDI Release of Vancouver and the Vancouver #TechNow Webinar
📰Click Here for the Full Calendar: https://lnkd.in/gSv7Xrw5
💻Click Here ot Register for TechNow: https://devlink.sn/tn96reg
===============================================================================
Where do the ServiceNow names come from? #1 – Statistics by Willem
The hypothesis that will be covered:
- Version names are the Capital cities of countries.
- Version names are chosen based on the population of cities.
- Version names are based on the demo data (employees?)
- Version names are based on ServiceNow Office locations.
----------
Below shows some of the statistics based on the current city/version names.
Per Continent:
Let’s first see which continent is most represented in the ServiceNow version names list:
Per Country:
Drilling down to a country level, shows the following results:
What is the name of the Servicenow Next Version?
How to manage and schedule instance upgrades
Onde consigo ver a minha versão do ServiceNow?
Early Availability Version Release (Phase 2 of the Early Release Program)
Register for a Certification Exam step By Step
KB0598977 Patching & Upgrades Program - Definition of Unsupported Release
- 512,353 Views

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Roma>California?

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Not confirmed. Probally
Quebec, Q1-2021
Rome, Q3-2021
Stockholm, Q1-2022
Tokyo, Q3-2022
Paris Early Release Program Key Date:
- May 2020: Early Release Program Registration Opens
- June 2020:Release Testing Preview Begins
- July 2020: Early Availability Begins
- EXAM
- Vancouver Delta Feb-14
- Exam Blackout Tokyo begins octouber 19 ends noovember 02, 2022
- Last date to test on the Rome version of exams: April 20, 2022
- Exam Blackout period begins: April 21, 2022
- Exam Blackout period ends: May 4, 2022
- First date to complete San Diego version of exams: May 5, 2022
- Reasons to stay current and upgrade
- Get the latest platform and security enhancements
- Access new products and features from the latest release
- EXAM
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After Roma, California not being a town, I would go for Cuzco
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Make U be Ulaanbaatar

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Hi Amanda
Any more name updates like S, T, U...?
For S I have seen both Stockholm and San Diego, Tokyo for T but, nothing beyond that.
Thanks for your help!

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How about Utrecht (in the Netherlands) for your 2023 'U' release??
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What do you all think will happen after they get to "Z"?
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Zhengzhou
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I meant after Zhengzhou (if that truly is the "Z"-lettered release name), ha.

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Some prospective updates however official communication is yet to come. Upcoming "ServiceNow Releases" aka Family Versions
R - Rome
S - San Diego
T - Tokyo
U - Utah
V - Vancouver
W - Washington DC
What comes after Z will remain a mystery for sometime?

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Last time I checked, Utah was a State not a City.
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I vote Utica, NY or Uppsala, Sweden for 'U'
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xenia for "X"
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zimbabwe for Z

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A vote could be great! : )

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I'd go with 'Utrecht' for U and 'Zurich' for Z
As far as after Z - how about Nintendo video games. Then we could have names like:
Airwolf
Battletoads
Contra
Double Dragon
Excitebike
Funhouse
Gauntlet
Heavy Barrel
...
...
...
🙂

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Zimbabwe is a landlocked country in southern Africa known for its dramatic landscape and diverse wildlife, much of it within parks, reserves and safari areas. On the Zambezi River, Victoria Falls make a thundering 108m drop into narrow Batoka Gorge, where there’s white-water rafting and bungee-jumping. Downstream are Matusadona and Mana Pools national parks, home to hippos, rhinos and birdlife. ― Google
https://en.wikipedia.org/wiki/Zimbabwe
https://worldpopulationreview.com/world-cities/starting-with/z

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: ( The list it's wrong, Xenia doesn't appear, i was looking for on google, it's a beautiful city. : )
Xenia, Ohio
Xenia (/ˈziːniə/ ZEE-nee-ə) is a city in and the county seat of Greene County, Ohio, United States.[11] The municipality is located in southwestern Ohio 15 miles (24 km) east of Dayton and is part of the Dayton Metropolitan Statistical Area, as well as the Miami Valley region. The name comes from the Greek word Xenia (ξενία), which means "hospitality".
As of the United States Census 2020, the city had a population of 25,441.[12] As of the United States Census 2010, Xenia is the third-largest city by population in Greene County, behind Fairborn and Beavercreek. At the geographical center of the county, it was selected as the county seat and houses the County Courthouse, County Sheriff's Department, Jail, and other regional departments.
https://worldpopulationreview.com/world-cities/starting-with/x
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I don't know about Utah...That's a state, not a city.


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Hi,
Yeah, that was called out a few months back, haha.
While it has been the norm for quite some time to have releases named after cities, I don't think it's necessarily set in stone that SN has to abide by that? Just saying.
Although, maybe they'll see this thread and the other "U" suggestions and pivot.
🙂
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Given that S is not for the iconic city of Sydney, all the Australian users will be very disappointed if there is no name from Australia for the coming versions 😉 ... I am suggesting some names from Australian states/cities/towns/localities!!
T= Townsville OR Tamworth
U=Ulladulla or the iconic Uluru
V= Victoria (State of Victoria)
W=Wollongong OR Wagga Wagga
X=Any Aussie to suggest a name, please?
Y=Yeppoon OR Yass OR York
Z=Any Aussie to suggest a name, please?
List of Australian cities for the reference
https://www.aussietowns.com.au/a-z-of-australian-towns#Y
https://en.wikipedia.org/wiki/List_of_cities_in_Australia_by_population
And Finally ...
ozzie ozzie ozzie oy oy oy

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Z = Zürich.
All the way. Yeah, I live in Switzerland 😉
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Z should be Zebecke, no two ways about it
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But where do the names of the City Releases come from? Is there any logic in the naming?
A first article in an investigative series:
Let me know if you have any idea/suggestion.

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A little theory about release names
Where do the ServiceNow names come from? #1 – Statistics
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Pretty sure Z will be for zurich, though it would be amazing to see it on Zaragoza
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If they base it on a Capital city in alphabetical order Z would be Zagreb
Why do you think Z is going to be Zurich?
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U should be renamed to Ukraine. --- community support.

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I'm a little biased, but I'd love for the next 'A' release to be called "Ash" 😁😁😁
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Any release notes or any documents related to UTAH version
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@Manoj CH1 @Ashley I am quite certain the UTAH release will come in late February early March as the other releases in Q1 have been. January is kind of a get back to normal month for many people. Or they present it as part of Knowledge this year.
PSA: if you are signed up for the RTP program you can upgrade to
*Note: The Utah release was announced this past week and they put out a calendar of events for it. So faster than I thought.
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Good Morning,
Yep, all signed up for the early access release, I lost my PDI over Christmas so I need to get a new one.
Looking forward to seeing what new features it will come with and what the new "Connect" will be like.
Ashley

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Whats is date at release utah?

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ServiceNow will officially announce the Early Access (EA) release date - for Utah, EA will be February 2nd 2023.
At some point, ServiceNow will officially announce the General Availability (GA) release date - for Utah, the GA will be March 22nd 2023
ServiceNow versions / release
Release name | Date | Early Release | End Of Life |
2004 | |||
Summer 2008 | |||
Winter 2009 | |||
Spring 2009 | |||
Fall 2009 | |||
Spring 2010 | |||
Winter 2011 | |||
Summer 2011 | |||
Aspen | 2011-12-01 | ||
Berlin | 2012-09-20 | ||
Calgary | 2013-06-25 | ||
Dublin | 2013-10-22 | ||
Eureka | 2014-05-15 | ||
Fuji | 2015-03-01 | ||
Geneva | 2015-12-01 | ||
Helsinki | 2016-05-12 | ||
Istanbul | 2017-01-12 | Q1-2018 | |
Jakarta | 2017-06 | KB0657227 | |
Kingston | 2017-11-16 | Q1-2019 | |
London | 2018-07-26 | Q3-2019 | |
Madrid | 2019-01-24 | 2019 | Q1-2020 |
New York | 05-2019 | 2019-05 | Q3-2020 |
Orlando | 2020-03-11 | 2019-11 | Q1-2021 |
Paris | Q3-2020 | ||
Quebec | Q1-2021 | ||
Rome | Q3-2021 | ||
San Diego | Q2-2022 | ||
Tokyo | Q4-2022 - Sep | 2022-08-04 | |
Utah | Q2-2023 | 2023-03-22 | |
Vancover | Q4-2023 | ||
Washington | Q2-2024 | ||
X | 2025 | ||
Y | 2025 | ||
Z | 2026 | ||
? |
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Here is the road map from 2024 till 2025 and the mystery after Z .
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Hello Everyone ,
I have created one bubble diagram which helps to find the ServiceNow releases in one picture.
Thanks
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Xanadu and Zurich are most probably confirmed.
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Hi Community!,
We've recently auto upgraded from Tokyo to Utah, (we have changed without realising it)
Has anyone any comment, or even, any impact about this action?
Many thanks in advance
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@David Mateos
If that is your company instance, you had to request the upgrade and it would have been scheduled some time in advance through the ServiceNow Support portal.
If it was your PDI you can request it be upgraded on your own. Either way, just follow your normal upgrade processes.

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Hi guys!
Just sharing, in case anyone missed it:
ServiceNow Overview and Architecture
ServiceNow Interactive Capability Map
It's really up to date!
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Anyone know Tokyo end of support date?
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Good morning @Johnathan R,
This will most likely be when Vancouver is released in Q3\Q4 as ServiceNow supports family release -1 i.e. when Vancouver is released to the general public as the new current then this will become Utah as the -1.
It used to be family release -2 but changed in recent years to -1.
I hope this helps.
Kind Regards
Ashley
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Need help for generating voucher
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Can you please provide more information on what your trying to do?
Kind Regards
Ashley

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Vancover or Vancouver?
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vancouver
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@tiagomacul "Alice Cooper" and "Bango Tango" as release names!? Yeah, sure. When were those added, April 1st?

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It's true that these names have been mentioned, and it appears that ServiceNow is taking a creative approach to naming their upcoming releases.
However, the company has not officially announced these names yet, so it's important to wait for an official confirmation to get all the details.
It seems like they're having a playful approach to pique the community's curiosity!