Hiding Multi-Row Variable Set Variables

I am currently trying to hide a field on a multi row variable set. I am currently on Paris.

I am trying to hide Sub issue below if ECA is selected:

I have tried client script and UI policy but cant seem to make it happen!

Any help appreciated thanks!

I tried the option above no luck.

Also tried the following on a script:

function onChange(control, oldValue, newValue, isLoading) {

   if (isLoading || newValue == '') {

      return;

   } 

   //Type appropriate comment here, and begin script below

            var issueType = g_form.getValue('issue');

            if(issueType == 'ECA - Employee Corrective Action'){

         g_form.setDisplay("category",false);

            }

}

Thanks!

Hi there,

On Pre-Quebec hiding a Variable within MRVS: just not possible.

Kind regards,
Mark

Perfect! Thank you!

Thanks Mark for this.  Great to see this functionality.

I have a question.  Whilst this is great from the 'Add Row' point of view, do you know if the is a way to hide the variables (e.g. Question 1 in green box) from the catalog page?

Cheers,

Paul

Hi Marc

Thanks for this article.

Is there a way to do bulk updates on a multi row variable like we do on the list view of a table?

When the number of rows are large, it becomes hard for the user to open each row and update it.

Is is possible to hide the entire variable set (i.e not just the variables in the set)?  I don't want it to show up at all on the portal for the end user but need it to show up on the requested item.

Thanks

Hi there,

Never tried, though theoretically I would think this should be possible. Just give it a try.

Kind regards,
Mark

NBeheydt

You can create a Catalog UI Policy and hide the variable on the portal.

Check the option "Applies to a Catalog Item view" on the catalog UI policy.

Create a Catalog UI policy action to hide the variable.

Please mark my answer as helpful/correct if it works.

Yes, I tried that but all it does is hide the individual variables in the variable set.  It doesn't hide the actual variable set.

It works fine here (tested on Rome). Can you share in exact detail what you tried and is not working (for example screenshots)?

Kind regards,
Mark

Here are screenshots of the UI Policy and how the variable set still shows up.

Hi Paul.  Did you ever get an answer to your question?  I too am trying to hide a variable from the grid view but I need it to show in the edit/add view of the row.

After some more digging I was able to figure this out from this post.  

Conditional visible Multi-Row Variable Set - Developer Community - Article - ServiceNow Community

The key is to add the UI Policy to the catalog item, not the variable set.  When adding the UI Policy action, select the variable set.

Hi Mark,  

Scenario: our MRVS is auto-populated with four values., Is there a way to hide the next rows based on values selected in the previous row?

Thanks,

Manisha

@Mark Roethof @Mark Roethof 

Can you or someone else from the team please advise on the question above?  

The UI policy does what it is supposed to do; however, the grid still shows.

@Mark Roethof , can we hide a variable in MRVS based on the variable outside the MVRS?

i tried hiding based on a check box using client script, but not worked.

Any help greatly appreciated.

Thanks,

Mani.

@Manikanta Vasa1 

Can you paste you script to take a look?

Hi @Edxavier Robert ,

Based on a check box on the form, I wrote the below onChange client script. I have 2 variable in the MRVS. When checkbox is marked, I need one variable to be visible and one to be hidden and vice versa. find the script below.

function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}

if(newValue == true){
g_form.setDisplay('mailbox_accessType_1',false);
g_form.setDisplay('mailbox_accessType_2',true);
}else{
g_form.setDisplay('mailbox_accessType_2',false);
g_form.setDisplay('mailbox_accessType_1',true);
}

}

Thanks,

Mani.

That was great !!!

But how to hide a variable of multi-row variable set based on variable value which is not part of the multi-row variable set.

@Mark Roethof  Hi, we are using one MRVS for three to four catalog item. but i want to hide some variables for one catalog only. how can we achieve this?