Reporting 101: Producing meaningful information

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Session Code: LAB1605

Presenter(s): Josip, Tom

Company(s): ServiceNow, ServiceNow

Abstract:

Placing your organizational data in a single system of action allows you to be more efficient, act consistently, and extract insights that improve how you work. This lab covers the essentials of gathering and filtering your ServiceNow data to produce meaningful information for you and your stakeholders.

In this lab, you’ll get an introduction to the different reporting capabilities in ServiceNow and learn best practices for your own reports. You’ll work with list filters, the report designer, report sources, and different visualizations types to understand how to effectively share a story through visual information. You’ll walk away with the foundational knowledge and confidence to create meaningful and actionable reports.

Prerequisite: Platform knowledge is helpful, but not required.

URL: https://developer.servicenow.com/app.do#!/event/knowledge19/LAB1605