American Express GBT: Creating the next-gen employ...

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Session Code: BRE0259

Presenter(s): Poonam, Daniel

Company(s): American Express Global Business Travel, AMEX GBT

Abstract:

Join American Express Global Business Travel to hear their story of implementing HR Enterprise Onboarding and Transitions in ServiceNow by IT. They'll discuss the challenges and successes that they encountered along the way including:

GBT HR onboarding: IT on HR
Who are we? Team Awesome!
Why ServiceNow? Why Workday?
IT collaboration with HR
Onboarding before awesomeness/goals
Architecture
Pre-boarding/onboarding portal
Implementation
Design thinking
Development lifecycle
Outcome and lessons learned

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American Express GBT: Creating the next-gen employee experience for new hire onboarding