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on 09-13-2019 02:08 PM
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You can also now end impersonation by selecting "end impersonation" from the user menu.

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Good intro
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Impersonating user is useful for testing and troubleshooting but at the same time I feel it compromising the confidentiality of the user? isn't it?
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Helpful

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Very helpful. I learned more about the user interface of ServiceNow. I like that they also gave an overview of different functions displayed in the interface.
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Very Informative. Thanks!

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Well Explained!
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Very Helpful!

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Learned a lot! Thanks.
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Very Helpful
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helpful
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Very Helpful.
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great overview.
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Very Helpful.
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Easy to learn!
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Felt this covered the same material from User Experience Overview
complete - 9/14/21

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Great content!

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Great content!
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Easy to learn!

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Thanks alot
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Helpful
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Great..
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helpful
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I dont think so! After all, the instance being used by users within an organization is solely for business purposes and so I don't think anyone will use it for anything personal that will trigger any fear of anyone breaching your confidentiality.
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All of these course are well organized and informative for users new to ServiceNow.
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helpful
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Thank you!
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Well Explained!!
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Thank you for the sharing.
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Currently, I am not able to view this video due to, "This video is private". Any way I may view these videos?

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Hi @MichaelR_
You're not missing out on anything. This video is more than 5 years old and the ServiceNow UI has changed so much in that time that there's no point watching it unless you're a technology histroy buff 🙂
From a learning perspective, there's no value in this content any more.
CC: @Dan Bruhn