Performance Analytics | Using the Workbench Widget

[marystromberg]

This video describes the Workbench Widget in Performance Analytics, and demonstrates how to setup it up and use it for process analysis.

The video applies to ServiceNow releases starting with Helsinki. The roles required to perform the actions shown in this video are pa_admin, pa_power_user or admin.

For best video quality, increase your player resolution to 1080p.

In this video, we show you how to simplify you process analysis:

• Using Workbench widgets
• Creating new Workbench widgets

For more information on the Performance Analytics Workbench Widget, see:

Product documentation: Create a workbench process widget

Product documentation: Monitor a workflow with a workbench process widget

Community Space: Performance Analytics

TechBytes Episode 16: ServiceNow Performance Analytics

Your feedback helps us better serve you! Did you find this video helpful? Leave us a comment to tell us why or why not.