How to prepare for implementation (Policy & Compliance and Risk Management)

[Eric Feron]

In this 20 minutes tutorial, ServiceNow specialists present a step-by-step guide to get you and your team confident and ready for implementation. They share some recommended practices and provide resources to make sure you are all set up as you approach the crucial implementation phase.

In a following tutorial we will address the various steps of implementation (to stay tuned, please Subscribe to the Forum).

PS The slides will be available in downloadable PDF format for your convenience.

Guest speakers

Shauna Gillens,  Security Senior Consultant, GRC Practice ServiceNow

Donna Johnson,  Advisory Solution Architect, GRC Practice ServiceNow​

Video content:

1:35 Introductions

3:56 Stages of GRC maturity

6:54 Overview of the 5 steps for pre-implementation

8:16 Step 1: Identify teams and business outcomes

9:25 Step 2: Identify use cases, processes, workflows,

11:00 Step 3: Document current state

11:56 Step 4: Select your Partner or Professional Services

12:30 Step 5: Train the teams

13:14 Conclusion

Make sure you also view the 6-min sequel: How to implementation Policy & Compliance and Risk Management.

Download the slides in PDF format below.

[Eric Feron]

Here is the current list of "get started" tutorials for new customers:

For Policy, Compliance and Risk:

• Prepare to implement Policy, Compliance and Risk
• Implement Policy, Compliance and Risk
• Find the right partner for your implementation
• What training is right for you?
• Profiles (Entities) for Governance, Risk and Compliance: why you need them and how to set them up.
• UCF - Why and how.
• Entities (fka Profiles) in a few words: All places, people and things that...
• Controls: Attestations, Indicators and Control Tests.
• IT compliance.
• Become a GRC athlete.
• GRC implementation checklist.

For Vendor Risk Management:

• Get started with Vendor Risk Management - Product demo.
• Find the right partner for your implementation
• What training is right for you?
• Solve IT Vendor Risk.
• The Vendor Portal in 5 minutes: What it does, how to use it.