Change Management Overview

[Archana Reddy2]

Hi,

I am not able to see the attached text/file. Can anyone see it or does anyone have it?

Thanks in advance,

Archana

[RafC]

https://www.youtube.com/watch?v=3f_v7HqRgM0&feature=emb_title

[Paul Porter]

Strongly suggest you modify any ITIL related process or activity descriptions to account for the newer more simplified definitions and descriptions.

[Rob Levy1]

Good intro - watch this one twice - still worth watching maybe even a third time

[miguelrod1]

This was a very good elaboration on how to manage changes and how it aligns with ITIL.

[Sandro Maximo]

helpful

[Boris Ortiz1]

Helpful

[Mohammed Kemal]

Here is the summary of change management:

1. The purpose and objective of change management  according to ITIL Service Transition, 2011 edition is

2. When it comes to the scope of change management, it's:

3. The three types of change:

Thanks,

Mokemal!

[Marivaldo Nova1]

Good!

[Rik Covell]

Excellent overview and has given me a rounded understanding of the system

thanks

Rik

[Daniel Junqueir]

Easy to learn!

[Alex Valis]

Great videos that provides a simple and concise introduction to the service now platform, and prepare you for the fundamentals course.

[Andre Moreira1]

Great content!

[Felipe Dockhorn]

Great content!

[Goncalo Freire]

I've followed it step by step. Great!

[Haseeb Ahmad2]

Helpful

[pramodini1]

great..

[pramodini2]

Great1..

[Sumedh Gajbhiye]

helpful

[Heidi Wilson]

All of these course are well organized and informative for users new to ServiceNow.

[Bharat Shinde]

Helpful, Thanks!

[Meerim J]

Thanks for interesting article!  I am looking for change management policy statements and its benefits. Where can I find them in ServiceNow Documentation? 

[AG - LearnNGrow]

Hi @Meerim J 

Greetings!!

You can get some details on SN docs but if you are looking for some kind of bullet points about benefits, I doubt you will get them from any source directly. To note down the benefits, you can visit SN doc/ SN Video / other YouTuber's video and make your own points.

Please mark this response as correct or helpful or the solution accepted if it assisted you with your question.

Regards
Atul G.
Learn N Grow With Atul G