Problem Management Overview

[Archana Reddy2]

Hi,

I am not able to see the attached text/file. Can anyone see it or does anyone have it?

Thanks in advance,

Archana

[RafC]

https://www.youtube.com/watch?v=Ux1fub8KzT0&feature=emb_title

[Rob Levy1]

Good intro - watch this one twice - still worth watching maybe even a third time

[miguelrod1]

Great video elaborating the best practices on problem management. This was a very complicated case that was presented, but there were useful practices such as implementing workarounds to avoid an SLA breach.

[Sandro Maximo]

helpful

[Boris Ortiz1]

Helpful

[Mohammed Kemal]

[Marivaldo Nova1]

Good

[Daniel Junqueir]

Easy to learn!

[Andre Moreira1]

Great content!

[Felipe Dockhorn]

Great content!

[Goncalo Freire]

I've followed it step by step. Great!

[Haseeb Ahmad2]

Helpful

[pramodini1]

Great.

[pramodini2]

Great1

[Sumedh Gajbhiye]

helpful

[Heidi Wilson]

All of these course are well organized and informative for users new to ServiceNow.

[Bharat Shinde]

Helpful, Thanks!

[Abarna Dhanapal]

In Problem management New Task "Problem Management - RCA task" created but approvers are not triggered. Can you please help me on this. How to get approval after problem task is created.