CMDB
How to import data? Como importar dados?
The Configuration Management Database (CMDB) is one of the most crucial components of the ServiceNow platform, as it provides a centralized view of IT assets and their interrelationships. Properly loading computers into the CMDB is essential to ensure that IT service management is efficient and accurate. This article explores the process and best practices for loading computers into the ServiceNow CMDB.
The loading of computers into the ServiceNow CMDB is a fundamental task that requires detailed attention and proper practices. By following the steps outlined above and adopting best practices, organizations can ensure that their CMDB is always up-to-date, thereby optimizing IT service management. The visibility and accuracy of data are crucial for successful IT operations, and the CMDB is the foundation upon which everything is built.
01. >> System Import Sets > Load data
https://<instance>.service-now.com/nav_to.do?uri=/create_import_set.do
01.A Type Label:: Will be create a table
01.B Select you file: Your Excel file name
01.C Type Sheet number:: The number of sheet what you'll work in at
01.D Type Header row::. The field names
02. Create Transformation Map
https://<intancename>.service-now.com/nav_to.do?uri=/sys_transform_map.do%3Fsys_id%3D-1%26sysparm_stack%3Dsys_transform_map_list.do>> System Import set > Create Transform Map
02.A. Type Nane
02.B Select Source Table
02.C Select Target Table
Hardware Model [cmdb_ci_computer]
02.D Save/Submit
03. Auto Map Matching Fields
Using this Excel attached, Service Now will generate your MAP for YOU.
04. Run Transform
>> System Import Sets > Run Transform
https://<intance>.service-now.com/nav_to.do?uri=/run_import.do
04.A Click on Transform Button
04.B Final Results, check your table.
Improving Configuration Item Data Quality
Best Practices for CMDB Data Integration
