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Hi Everyone !
In this article I will give you an overview of Software Asset Management (SAM) Professional.
What is ServiceNow Software Asset Management (SAM) Professional?
The ServiceNow Software Asset Management (SAM) Professional product facilitates the tracking, evaluation, and management of software license rights, compliance, and optimization.
Working in conjunction with other ServiceNow platform products, software license rights can be requested, procured, managed to software contracts, allocated to users or devices, and reclaimed. Software installations can be discovered, normalized, and reconciled to software products, models, entitlements and allocations to quickly identify the software license position.
Why it is important to have SAMP in your Organization?
It goes without saying that every company wants to reduce software, operational and support budgets over time. To ensure license spend and infrastructure costs are closely aligned to business strategy – and to negate the risk of being over or under licensed. ServiceNow Software Asset Management (SAM) Professional helps customers:
- Maintain Compliance
- Optimize Spends
- Supports Software Audits
What are the benefits of using SAM?
- Cost Savings: Successful SAM program allows organizations to consolidate their software environment, leading to more control over costs and the information needed to guide future investment decisions.
- Stay Compliant: The more information you have about what is being implemented, the better you can protect it. A good SAM application provides businesses with a full overview of what is being installed, contract terms, and license inventory, helping you to make better IT decisions about software deployment and use, resulting in substantial cost savings.
- Avoid fines and penalties: Eliminate the unpredictability and uncertainty in software audits by taking a proactive approach to software asset management and always having a compliance position at hand.
- Automation: Taking a manual approach for software licensing monitoring is costly, time-consuming, and error-prone. Automating this method not only eliminates administrative activities but also frees up resources and workload of IT teams to concentrate on higher-value tasks.
- Analytics: SAM data is highly valuable so a clear, real-time visualization of software compliance and cost trends is must to for strategic decision making.
What are the main features of ServiceNow Software Asset Management (SAM) Professional?
- Discovery and Normalization: Automated discovery can be used to detect software installed in your environment. The normalization process compares the discovered publisher, product, and version detected against the ServiceNow repository (Content Service) of normalized values.
- Reconciliation: Calculates the compliance status of software products with respect to discovered installations and defined software models and entitlements.
- Licensing: Enables the creation and maintenance of software models and entitlements, importing of software entitlement data, and the capability to clear software entitlement import errors.
- Remediation: Provides selectable options to attain and maintain a satisfactory compliance position.
- Optimization: Reduces non-compliance or software spend by uninstalling software from devices and reclaiming those software rights.
- Dashboards: By using the inbuilt Reporting Engine and Performance Analytics, it provides software related information in the form of statistics and charts.
How to start implementing SAMP in your organization?
When defining the requirements for SAM, keep a phased approach in mind. If you plan to do everything "out of the gate", it will reduce ability to show value quickly and make it extremely difficult to manage.
Follow the capability blueprint, as it is a good practice for implementing and maturing a software Asset Management program. As you mature your Software Asset Management program, keep the Capability Blueprint in mind. Each tier of the blueprint needs to be considered for every phase of implementation and maturity.
- Tier 1 – Trustworthy Data: Know what you have so you can manage your assets.
- Tier 2 – Practical Management: Improve management controls and drive immediate benefits.
- Tier 3 – Operational Integration: Improve efficiency and effectiveness via integration with other areas (Request, Procurement, ITSM, etc.).
- Tier 4 – Strategic Conformance: Achieve best in-class capability.
Conclusion
I highly recommend using this application so that you are like this
and don’t end up like this😂😂😂😂
In case you need any help, feel free to connect with me on LinkedIn
Pranav Bhagat
LinkedIn | Youtube | Twitter | Mavericks | ServiceNow
