[Video Tutorial] Vulnerability Response for beginn... - ServiceNow Community
Eric Feron
Moderator
Moderator

This is a must-see for all ServiceNow customers who are about to get started with Vulnerability Response.

Within 15 minutes, Don Harlan, Advisory Solution Consultant at ServiceNow takes us through the fundamental concepts, a product demo and the next steps to set up the application and start lowering your risk profile.

 

                                   find_real_file.pngDon Harlan, Advisory Solution Consultant, ServiceNow

 

 -------------------------------------------------------------------

Video content:

00:00 Introduction, who is Don Harlan

01:57 Refreshers from previous episodes: maturity model and new customer path

03:20 Overview of Vulnerability Response: where does it fit in your tool box

04:40 Prioritize for business impact to reduce your vulnerabilities fast

06:00 Demo: preview of the lab. Divide vulnerabilities, user groups, locations, roles, group rules, assignment, vulnerability groups, scanner, vulnerable item, configurable item, dot-walking, remediation, manual vs groups, SLA, target rules, notifications, assignment rules, vulnerability group rules.

13:57 An example: crisis workflow

13:25 What to do right now: take the lab, reach out to ServiceNow.

16:00 Wrap up

16:20 Conclusion and reminders

----------------------------------------------------------------------

Stay tuned for the next episode: Vulnerability Groups

For all questions and to download the PDF version of the slides.

Comments
Eric Feron
Moderator
Moderator

Hello all,

here is the path to success for new customers as it stands today:

 

Episode 1: Prepare your implementation

Critical steps to go fast: what you should do.​

View the 23-minute video tutorial, download the guide and ask questions.​

 

Episode 2: Implement

A 12 weeks cycle: how to stay on schedule.​

View the 17-minute video tutorial, download the guide and ask questions.

 

Episode 3: You are live, now what?

Tune for best results​

11-min video tutorial, slides and Q&A.

 

Episode 4: Finding the right partner for your journey

Don't go alone

16-min video tutorial, slides and Q&A.

 

Episode 5: Notifications

Get them right to be safe

16-min video tutorial, slides and Q&A

 

Episode 6: Vulnerability Response

Get started simply and quickly

15-min video tutorial, slides and Q&A

 

Episode 7: Incident enrichment

Leave no stone unturned

12-min video tutorial, slides and Q&A

 

Episode 8: Reports and Dashboards

Quickly the best out of them

13-min video tutorial, slides and Q&A

 

Episode 9: Training

What classes are right for your role

Document

 

 

 

 

cashmere
Giga Contributor

Very interesting, thanks for sharing.

 

 

Version history
Last update:
‎08-01-2019 03:47 PM
Updated by: