How to enable Flow Diagramming (San Diego)

Hi ARP, 

If I understand your question correctly you are looking for a UI action just like we have OOB for showing workflow context when clicked opens the context. Well, that's doable and there are UI actions available OOB to show the flow contexts, you can refer to the following UI action - https://instanceName.service-now.com/sys_ui_action.do?sys_id=77aad27b730310108ef62d2b04f6a796

function showFlowContext () {
	var url;
	if (g_scratchpad.flowData.hasMultipleFlows === false && g_scratchpad.flowData.flowId !== "") {
		url = new GlideURL("/$flow-designer.do#/operations/context/" + g_scratchpad.flowData.flowId);
	} else {
		url = new GlideURL("sys_flow_context_list.do");
		url.addParam("sysparm_fixed_query", g_scratchpad.flowData.flowQuery);
	}

	g_navigation.open(url.getURL(), "_blank");
}

If the answer has helped you, please mark the answer correct/helpful. Thank you.

-Harneet

Thank you, I will try that.

Not sure if anyone experienced the same thing, but this plugin isn't available for EA versions of San Diego. Guess patience is a virtue 🙂

Hi,

Following the guidance from the article, I was able to see the currently installed Flow Diagramming plugin and also update it. My replication was from the context of a PDI that had Rome and was upgraded to San Diego.

Could you give more information as to how you went about searching for it and didn't find it, etc.?

Please mark reply as Helpful, if applicable. Thanks!

Same procedure also for fresh San Diego instances. So this concerns both upgraded instances and new / zBooted instances.

Kind regards,
Mark

Good to know 🙂

I also edited my reply as I was meaning that I was replicating it from an upgraded PDI. I could see how it previously worded, it could make it seem like I was saying your article was from that same context, but I meant my own, haha.

In either case, glad to know the process is the same and it works!

Thanks for the article!

In an EA San Diego instance (NOT a PDI Instance) the Flow Diagramming plugin doesn't show by default. I had to go into the ServiceNow store and Entitle all my instances for it to show up.

https://store.servicenow.com/sn_appstore_store.do#!/store/application/a4f5f4d7ca80209b2a32be23119ae821/

There is also a dependency app called Diagram Builder that also has to be entitled first: https://store.servicenow.com/sn_appstore_store.do#!/store/application/1cf7ad026abf3abab12e761ddaa6e9df

Once I did both those steps I was able to enable it on a non zBooted San Diego instance.

If you don't see this plugin in your instance available to be installed, there is dependency in SN store that may also needs to have the license terms accepted and be entitled on your instances for this to be available to be  installed: Diagram Builder

I just spent some time with HI support to get this figured out.  When you click the dependencies option, you can click into Diagram Builder option and ensure it is accepted and made available before attempting to accept the license agreement for flow diagramming.

I experienced the same thing and commented earlier on this thread. Glad we're both not going crazy - definitely isn't intuitive to install.

This seems neat, but unfortunately it's completely unusable.

Tried to show this to a client and none of their flows will diagram because of the error:

"Diagram view is unavailable because of the following: Flow stages present"

So ServiceNow says to add stages to Catalog Item flows as a best practice, but then prevents their diagrammer from working under those conditions?

So did you provide that feedback to ServiceNow?

Kind regards,
Mark

Our Utah flows won't display the diagram view because "Unsupported flow logic type present"

Very helpful !  Thank you for this!