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on 10-05-2020 04:44 AM
For the Jira projects imported from Jira Application, we have given the option to import the project-related work items using the "Import Issues" button.
And also, in order to achieve bidirectional sync, we have actions triggered to sync the work item whenever it is updated on Jira Application Side.
The payload sent from the Jira application is mapped to internal fields on the ServiceNow side.
During the recent changes on the Jira application, the payload object has been modified for the "Sprint" column.
While importing any work item which is part of any sprint from Jira application, the mappings are not matched with the payload sent from the Jira application.
Import Issues is staying in "Processing" state forever :
Import Jira issues webhook events are producing an error in the designer :
Error
Error: Cannot find function indexOf in object [object Object].,Detail: Cannot find function indexOf in object [object Object].
FIX
this issue has been fixed as part of release : Atlassian Jira Integration for Agile Development v2.0.2