Security Operations - Reports and Dashboards - How... - ServiceNow Community
Eric Feron
Moderator
Moderator

Luke Kasper is back, this time with key advice on how to the get the best out of VR and SIR Dashboards and Reports.

13 minutes well spent, whether you are just getting started with your applications or have been using them for a while.

A call to think critically and strategically.

Luke is Principal Security Consultant at ServiceNow and already a veteran of the Community tutorials for Security Operations.

find_real_file.pngLuke Kasper, Principal Security Consultant at ServiceNow 

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Video contents

00:02 Introductions

00:34 Why you need to watch this

01:14 Refreshers - Maturity Framework, program structure

01:48 Dashboards demo - Home pages available out of the box: CISO reporting overview, Security Incident explorer, Security Incident manager overview, Security analyst overview, etc. ,

04:23 Reports demo - Out of the box: 22 reports for "Security Incident". Make your own.

05:43 Methodology: Goal - Question - Metric

07:31 Example for Security Incident Response

08:40 Example for Vulnerability Response

10:02 Do's and don'ts

11:28 What to do now

12:34 Reminders and conclusion

Please download the PDF version of the slides:

Comments
Eric Feron
Moderator
Moderator

Hello all,

here is the path to success for new customers as it stands today:

 

Episode 1: Prepare your implementation

Critical steps to go fast: what you should do.​

View the 23-minute video tutorial, download the guide and ask questions.​

 

Episode 2: Implement

A 12 weeks cycle: how to stay on schedule.​

View the 17-minute video tutorial, download the guide and ask questions.

 

Episode 3: You are live, now what?

Tune for best results​

11-min video tutorial, slides and Q&A.

 

Episode 4: Finding the right partner for your journey

Don't go alone

16-min video tutorial, slides and Q&A.

 

Episode 5: Notifications

Get them right to be safe

16-min video tutorial, slides and Q&A

 

Episode 6: Vulnerability Response

Get started simply and quickly

15-min video tutorial, slides and Q&A

 

Episode 7: Incident enrichment

Leave no stone unturned

12-min video tutorial, slides and Q&A

 

Episode 8: Reports and Dashboards

Quickly the best out of them

13-min video tutorial, slides and Q&A

 

Episode 9: Training

What classes are right for your role

Document

 

Cheryl H_
Giga Contributor

Thank you for the info in video format.

Version history
Last update:
‎10-15-2019 03:46 PM
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