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on 02-15-2017 01:59 PM
The upgrade process moves your instance to a new ServiceNow release version. For each target release, we provide detailed instructions on how to plan and conduct an upgrade, as well as application-specific tasks that must be performed before and after the upgrade releases.
Performance Monitoring and Diagnostic
Upgrade to Istanbul from Geneva
Performance Monitoring and Diagnostic
Performance Monitoring and Diagnostic
How to communicate the upgrade within your organization
Process Guides to support ITIL processes through ServiceNow applications
If I schedule a version upgrade, is my instance offline and if so how long does it take?