How to install Mid Server on Windows/ Como instalar o MID Server em Windows?

tiagomacul · ‎09-04-2018

How to install Mid Server / Como instalar o MID Server?

The MID Server (Management,Instrumentation, and Discovery) enables communication between a ServiceNow instance and the customer network, it's a Java application that runs as a Windows Service or a Unix daemon (Windows is recommended), that's communication requires only an outbound connection on port 443.

The MID Server facilitates communication and movement of data between the ServiceNow instance and external applications, data sources, and services.
Multiple MID Servers can be used with line-of-sight (LoS) on each network subnet.
The MID Server is installed behind the customer firewall, as close to the target devices as
possible.
The MID Server initiates all communications using SOAP on HTTPS (port 443).
The MID Server it's used in Discovery, Service mapping, Orchestration, System web services, connectors.
The MID Server it's used in Event Management to connecttor third party monitors.
- The default polling time to collect events from the event sources
  120 seconds.
The mid server user need role (mid_server)

A. Download

B. Install / Instalar

C. Configure / Configurar

Steps / Passos

01. Log in to the Windows host machine where you want to install the MID Server.

Logue no Servidor que você deseja instalar o MID Sever

02. Create a folder for the MID Server on the top level of the drive such as ServiceNow\MID Server1.

Crie uma pasta na raiz, como, por exemplo, c:\MID_Server1\hosname\

03. Download the MID archive file into the new folder

Dentro da instância http://instancename.service-now.com acesse o caminho

>> MID Server > Dowloads

04. Right-click the archive and select Extract All.

Clique com o botão direito e descompacte os arquivos

05.

Navigate to the service-now\<mid server name>\agent folder that was created when the file was extracted.

Navegue na pasta descompactada

Run installer.bat to start the MID Server installer..

Execute o arquivo installer.bat

Obs: To configure the MID Server manually, skip to this step. (Para configurar o MID server manualmente) [XML]

06. Use the installer to enter the following information.

Seguindo o instalador configure as informações conforme os passos solicitados

Field / Campo	Description / Descrição
ServiceNow instance URL	Enter the full URL of your instance, for example: `https://mycompanyinstace.service-now.com` `------------------------------------------- PT-BR -------------------------------------------` `Informe o nome da sua instância`
ServiceNow MID Server username	Enter the user name of the MID Server user that you already created. The MID Server user must have the mid_server role. ------------------------------------------- PT-BR ------------------------------------------- Informe o nome do usuário, este usuário deve obter a role "mid_server"
ServiceNow MID Server password	Enter the password for the user in the ServiceNow MID Server username. ------------------------------------------- PT-BR ------------------------------------------- Informe a senha do usuário
Use proxy	Select this check box if your MID Server communicates through a proxy to connect to the instance. Note: Your proxy server must use Basic Authentication for the MID server to connect to the instance. ------------------------------------------- PT-BR ------------------------------------------- Informe que será utilizado um PROXY (realidade específica de cada projeto)
Proxy host	Enter the proxy server host name or IP address. Do not include the protocol in the host name. For example, enter `proxyserver.domain.com`, not `https://proxyserver.domain.com`. ------------------------------------------- PT-BR ------------------------------------------- Informe o host do proxy
Proxy port	Enter the port through which the proxy server communicates. If you leave this field blank, it should use the proxy server's default port number. ------------------------------------------- PT-BR ------------------------------------------- Informe a porta do proxy
Proxy username	Enter the user name that has administrator rights to the proxy server. ------------------------------------------- PT-BR ------------------------------------------- Informe o usuário com acesso ao Proxy
Proxy password	Enter the password for the user name. ------------------------------------------- PT-BR ------------------------------------------- Informe a senha do usuário utilizado no Proxy

07. Test your connection to validate the credentials and instance information. If you encounter any errors, verify the information that you input.

Teste a conexão para validar a entrada de informações realizada.

.

08.Configure the MID name parameters (see table).

Configure os parâmetros do MID Server


Field / Campo	Description / Descrição
MID Server name	Enter any MID Server name. Entre com o Nome do MID Server
MID Service wrapper name	Modify this field if necessary. It is populated automatically by prefixing `snc_mid_` to the MID Server name. In most cases, you do not need to modify this. Modifique este campo se necessário, ele é populado automaticamente.
MID Server wrapper display name	Modify this field if necessary. It is populated automatically by prefixing `ServiceNow MID Server_` to the MID Server name. In most cases, you do not need to modify this. Modifique este campo se necessário, ele é populado automaticamente.