Good overview especially on the multi-tenancy is achieved by service now VM upwards and the data center connectivity architecture by which HA is achieved.
That really helped me conceptualize the function and purpose of different roles within the organization, and how we're able to specify data access without redundancy.
Now Platform: is application platform as a service.
Here is how aPaaS is differes from IaaS: It provides cloud deployed infrastructure (servers, data centers) but also bridges access to business intelligence/analytics, content management, and application development tools.
Great breakdown of the SNOW instance configuratibiliy, and how each SNOW instance can be sub-divided into domains or "tenant instances" on the SNOW instance.
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