The Vendor Portal in 5 minutes: one of the six pillars of VRM success. What it does, how to use it.

[Eric Feron]

If you are a Vendor Manager, Risk Manager, member of a Vendor Risk Team or a Vendor to a business using ServiceNow's Vendor Risk Management application,  this is an essential tutorial for you.

In 5 minutes, Jorge Garcia, Technical Product Manager explains how to use this essential tool, the time it saves and the efficiencies it offers.

 Video content:

00:01 Introduction,

2:38 Refreshers: the VRM tutorials series, the six pillars of VRM,

3:05 Demo - Introduction to the tool. Vendors, Assessments

3:40 First page - List of Assessments past, current and new. Primary Vendor contact, questionnaires and document requests, objects, assigned-to,

4:42 Assigned-to a questionnaire, follow-ups, notes, comments, communication between Client and Vendor, answer, upload attachments, categories, submit, review, issues and tasks, open and closed issues, assign issues, close an issue, same for tasks,

6:07 Manage the Vendor team, add, edit, delete a member,

6:53 What you should do right now: share this tutorial with your team and your vendors,

7:32 Reminders.

Download the PDF slides:

[Eric Feron]

Here is the current list of "get started" tutorials for new customers:

For Policy, Compliance and Risk:

• Prepare to implement Policy, Compliance and Risk
• Implement Policy, Compliance and Risk
• Find the right partner for your implementation
• What training is right for you?
• Profiles (Entities) for Governance, Risk and Compliance: why you need them and how to set them up.
• UCF - Why and how.
• Entities (fka Profiles) in a few words: All places, people and things that...
• Controls: Attestations, Indicators and Control Tests.
• IT compliance.
• Become a GRC athlete.
• GRC implementation checklist.

For Vendor Risk Management:

• Get started with Vendor Risk Management - Product demo.
• Find the right partner for your implementation
• What training is right for you?
• Solve IT Vendor Risk.
• The Vendor Portal in 5 minutes: What it does, how to use it.

[Vilas Shahare]

Hi,

The e learning link for VRM is no longer accessible, can you please help with the new link?

Regards

Vilas Shahare

[Eric Feron]

Hi @Vilas Shahare ,

thank you for letting me know. Where exactly is that broken link?

In any case, here is a link to a new version of that course:

https://nowlearning.service-now.com/lxp?id=overview&sys_id=86e4b28f1bdb0050b1c7fe631a4bcbbc&type=cou...

Cheers,

EF

[Vilas Shahare]

Hi Eric,

Thank you the link is broken in pdf (vendor portal demo)attachment. 

Cheers

VS