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Ashok Madhavan1
ServiceNow Employee
ServiceNow Employee

Often customers want the catalog items that are created in cloud management to be used in standard service portal. This post talks about accomplishing it.

The steps are simple

  1. Get to a cloud catalog item.
  2. Add 'Service Catalog' or your specific catalog to the catalog item. save it.
  3. Click on the categories sub tab.
  4. Edit the categories and add a category from the 'Service Catalog' or your specific catalog.
  5. Go to the service catalog page or your specific catalog page. You can see that this cloud catalog item now shows up.

Get to a cloud catalog item.

 

Add 'Service Catalog' or your specific catalog to the catalog item. save it.

Click on the categories sub tab.

 

Edit the categories and add a category from the 'Service Catalog' or your specific catalog.

 

 

Go to the service catalog page or your specific catalog page. You can see that this cloud catalog item now shows up.

 

 

And you are all set to go!

Version history
Last update:
‎08-04-2019 03:49 PM
Updated by: