Performing Basic Setup in Your Instance

Nice !

Good intro

Is there any specific order to be followed while performing the basic set up of the instance here if we assign them to more than one admin role team members?

A reply is appreciated. Thanks

This was a very useful guide on how to configure and customize your organization's ServiceNow Instance.

I learned a lot from this useful introduction to the guided setups. I will try them after all the videos 😄

Good question.

Hi,

For the ITSM Guided Setup Specifically, ideally, they'd just be done in the natural order presented, but...after looking at everything, I'd recommend at a minimum step 2 (Connectivity) being done first, so that you can get your users and/or groups imported and all that and then step 3 (Foundation Data) being done second. The rest can really be done in any other order.

There doesn't appear to be any dependency on the step before it (as long as 2 and 3 are done), that would cause any gaps or issues. Step 3 is important to ensure your groups are all organized as best as possible because in the later steps it talks about reviewing/setting up notifications and you may need to specify specific groups, otherwise, yeah, you may just use the "assignment group" field on the record, which is fine too, but I'm just mentioning you may want/need groups identified by those later steps.

So best plan, do them in the order presented, if not, at least look for step 2 and 3 to be done, then the rest (obviously you'd want to do Project Communication and Go Live very last, haha) in any order.

Ensure the teams though are communicating and keeps the other teams informed and that someone overall, implementation specialist/lead sys admin/architect, etc. looks everything over before they're officially checked off.

Please mark reply as Helpful, if applicable. Thanks!

helpful

helpful

Here is a quick summary about Guided Set up

When to use

• Use guided setup to step through the initial configuration of any product or application that provides a Guided Setup module.

The benefit

• Guided setup assists you with planning the roll-out of the product and performing the basic configuration to go live.

Features of Guided setup Module

• The home page for most guided setup modules contains an overview and descriptions of the categories and associated tasks.
• One can click either the home icon or the Get Started button to open the guided setup steps and begin configuration.
• Clicking the home icon on the left will let us return to this page.

When a category is locked because the associated plugin is inactive, you can click the View Plugins link to see the details in a pop-up window. Below each task in a task page there is a status message. It indicates when the task was last visited or completed and the user who took the action.

Hope this is helpful!

Thanks,

Mokemal!

Very Helpful

Easy to learn!

Easy to learn!

Good information on how the guided set up can assist new System Administrators

complete- 9/14/21

Great content!

Great content!

Good content,

I've followed it step by step. Great!

Thanks alot

Thanks

Helpful

Nice..

Great.

helpful

All of these course are well organized and informative for users new to ServiceNow.

Helpful, Thanks!

I've followed it step by step. Great!

Very Helpful thanks

useful

hi, is this video still accessible? tried but seems be be unavailable now.