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Gear up for your next upgrade - The Now Platform® San Diego release is here.


With the Now Platform® San Diego release, organizations add new levels of productivity, automation, and innovation wherever work happens with the Next Experience on the Now Platform. The San Diego release helps you:

  • Revolutionize work with smarter experiences on the Now Platform
    • Next Experience introduces modern, intuitive, and personalized workspaces that engage teams and supercharge workforce productivity on the single platform for digital business.
  • Automate and connect anything to ServiceNow
    • Automate UI actions and connect ServiceNow to modern and legacy systems with RPA, integration, and process automation all on a single platform with Automation Engine.
  • Accelerate value with purpose-built industry solutions
    • Modernize Insurance operations to create relationships that last.
    • Create transparent, repeatable processes for Banking that save time and costs.
    • Launch services quickly and streamline ecosystem experiences for Technology and Telecom.

Learn more about the San Diego release in product documentation.

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Leverage game changing capabilities from Now Platform® for smoother upgrades


Take advantage of the in-platform tools designed to simplify your upgrade process.
Reduce your testing time. Automated Test Framework (ATF) reduces your upgrade time by replacing manual testing with automated testing. You can create and run automated tests to confirm changes were successful. Creator Workflows and Platform Academy has some great sessions here on how to get started with ATF.

At ServiceNow, we know that organizations might be managing multiple development projects at one time. It is now simpler than ever to manage your upgrade process from start to finish. Upgrade Center is your one-stop experience to plan and manage your upgrade. Preview the San Diego release, monitor the status of your upgrade, and review a complete report of your latest upgrade.

Offload your upgrade scheduling tasks with the Upgrade Assist program in Now Support. ServiceNow will automatically schedule your selected instance to upgrade to the latest release, so you don’t have to. Learn more about this automated service on Now Support here.

Speed time to value by staying current to the latest release. Take advantage of these expert resources.

At ServiceNow, we want to simplify your upgrade to the latest release so you can access exciting innovations and security enhancements to speed time to value and grow your business.


Whether you are upgrading for the first time or a seasoned upgrade champion, the Now Create upgrade methodology provides step-by-step guidance for upgrading your instance that can streamline your upgrade process and speed time to value.


Become ServiceNow upgrade smart with the Upgrade Essentials training on Now Learning. You can master skills for delivering instance changes effectively include previewing upgrades, reviewing skipped records, the Automated Test Framework (ATF), and Debug Upgrade.

Customer Success Center: Upgrade Easily. Get everything you need to prepare for your upgrade to the Now Platform® San Diego Release. Don’t forget to download the San Diego release upgrade kit available here. The kit will have a ready-to-use presentation release highlights, a playlist of links and demos, and a complete set of resources.

ServiceNow experts are here to help! Register for upcoming meetup sessions to learn from experts and peers on how you can perform smoother upgrades. 

 

Get started on your upgrade to the Now Platform San Diego release today. Log in to the Now Support portal to schedule your upgrade today.

 

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Join us for the The Now Platform San Diego event.

Mark your calendar for the Now Platform San Diego release broadcast  

Join us for the San Diego release broadcast —a global digital experience where we’ll be unveiling exciting, new innovations in the San Diego release across different markets.  

The broadcast digital event is April 6 and is part of the Knowledge Digital Experience. Your registration for this broadcast provides free access to all that the Digital Experience has to offer, including 200+ sessions beginning in May.

Make sure to watch the San Diego release introduction session with Dave Wright, chief innovation officer, as well as 21 sessions on demand, where we’ll highlight different ServiceNow® products, innovations, demos, and the Now Platform. The times of the broadcasts are:

  • AMS: April 6 at 9:00 am PT/12:00 pm ET,
  • EMEA: 7 April at 8:00 am GMT/9:00 am CET
  • APJ: 7 April at 9:00 am SGT /11:00 am AEST

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© 2022 ServiceNow Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated. 

 

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