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Mark Roethof
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‎01-24-2020
07:41 AM
Starting my ServiceNow journey back in 2016, I was overwhelmed by the ServiceNow community. Overwhelmed by its knowledge sharing, the amount of (free) information and documentation out there, and quickly discovering how helpful people in the ServiceNow eco-system are in general. This triggered me to start contributing myself back in 2019. Contributing by answering questions, writing articles, etcetera. I thought this could be fun, working on your own knowledge and skill, testing your own knowledge and skill, and simply giving back.
Now a few years later, the contributing got a bit out of control! Having shared/participated in more than 350 Articles, Blogs, Videos, Podcasts, Share projects, etcetera and still going strong.
Below you'll find all content I shared/participated in.
- General / Now Platform [41]
- Agile Development [1]
- Automated Test Framework [1]
- Employee Center [13] *NEW CONTENT*
- Event Management [1]
- Flow Designer [12] *NEW CONTENT*
- HR Service Delivery [2]
- Instance Scan [46] *NEW CONTENT*
- Internationalization [7]
- Mobile Apps [3]
- Multi-factor Authentication [3]
- Multi-Row Variable Set [10]
- Now Assist [2]
- Performance [3]
- Predictive Intelligence [3]
- Reporting [1]
- Script Editor [4]
- Service Catalog [20] *NEW CONTENT*
- Service Portal [7]
- System Clone [9]
- Training and Certification [15] *NEW CONTENT*
- Update Set [3]
- Upgrade Center, Patches, and Releases [9] *NEW CONTENT*
- User Interface [12]
- Virtual Agent [82]
- Visual Task Board [4]
- Workflow [7]
- About me [5]
- GitHub / Share projects [36]
---
- 2024-02-23 - Video - Meet your 2024 MVPs - Live Coding Happy Hour for 2024-02-23
- 2024-02-23 - Article - Washington's Time-Limited User Roles
- 2024-02-16 - Article - Purge Orphan Attachments (custom solution and... Washington out-of-the-box!)
- 2024-01-24 - Blog - Keeping your instance database footprint tidy (08): Maintain Email
- 2024-01-15 - Article - GlideEncrypter API not permitted beginning with the Xanadu release
- 2024-01-09 - Blog - Keeping your instance database footprint tidy (07): Cleanup Shadow tables
- 2023-11-29 - Blog - Keeping your instance database footprint tidy (06): Drop syslog_trans_prejakarta* tables
- 2023-11-20 - Video - An Inside Look: Exploring the All-New ServiceNow MVP 2.0 Program
- 2023-11-13 - Blog - Keeping your instance database footprint tidy (05): Lower duration Table Rotation
- 2023-10-02 - Blog - Keeping your instance database footprint tidy (04): Reduce (over)Auditing
- 2023-08-01 - Blog - Keeping your instance database footprint tidy (03): Activating/adding Table cleaners
- 2023-07-31 - Share - Activating/adding Table cleaners
- 2023-07-05 - Blog - Keeping your instance database footprint tidy (02): Maintain Attachments and Attachment Documents
- 2023-06-19 - Article - Expand Code Search tables
- 2023-06-19 - Share- Expand Code Search tables
- 2023-06-13 - Blog - Keeping your instance database footprint tidy (01): Maintain Audit Delete and Audit Relation
- 2023-06-02 - Video - Knowledge23 Wrap Up w/MVPs - Live Coding Happy Hour for 2023-06-02
- 2023-04-17 - Blog - Why you should enquire about database footprint of an Instance
- 2023-01-11 - Article - Adding security_admin, sn_hr_core.admin, etc. without having correct roles yourself
- 2022-12-09 - Video - 2022 MVP Celebration - Live Coding Happy Hour for 2022-12-09
- 2022-02-10 - Article - New Set Password feature on User form lay-out
- 2021-08-10 - Blog - Linking to most recent ServiceNow Docs pages or ServiceNow Developer site pages
- 2021-07-19 - Article - Fill fields AND adding an image (signature) in a PDF using Quebec API "PDFGenerationAPI"
- 2021-07-14 - Article - Add an image (signature) in a PDF using Quebec API "PDFGenerationAPI"
- 2021-07-12 - Article - Fill fields in a PDF using Quebec API "PDFGenerationAPI"
- 2021-06-28 - Article - Adding a UI Action link as field type (for both list lay-out and form lay-out)
- 2020-10-21 - Blog - Q: Help!!! My code is not working! A: Did you debug your code?
- 2020-10-21 - Share - Checklist items still editable while record is closed [Fix]
- 2020-08-31 - Article - Checklist items still editable while record is closed
- 2020-06-08 - Article - List Control Omit * condition
- 2020-05-11 - Article - Create your own Dynamic Filters
- 2020-03-05 - Article - JSON field attribute
- 2020-02-12 - Article - URL parameter &XML
- 2020-02-07 - Article - Help! I lost access to my Instance due to Web service access only
- 2019-11-22 - Article - Changing out-of-the-box Messages
- 2019-10-22 - Article - Scripted Tags
- 2019-09-04 - Article - Utilizing the breadcrumb on lists to generate your query
- 2019-08-19 - Article - Elevating approval approvers
- 2019-08-12 - Article - No Code date validations thru (Catalog) UI Policies
- 2019-07-22 - Article - Create your own (user) sys_id
- 2019-07-16 - Article - Clear the field value / Clear the variable value
- 2021-02-12 - Video - (Unofficial) Live Coding Happy Hour - 12/13th Feb 2021! - UI Action "Add to backlog"
- 2022-02-03 - Article - Use breakpoints to debug an automated test (San Diego)
- 2024-04-01 - Article - Topic Icons and Banner Images Employee Center Pro 30.0.4 *NEW CONTENT*
- 2023-05-30 - Article - Removing the top left logo tooltip on Employee Center (without editing the Header widget)
- 2022-11-28 - Article - Topic Icons and Banner Images Employee Center (Pro) 27.0.x
- 2022-11-23 - Article - Workaround Employee Center 27.0.4 styling bug Order section on Service Catalog Item page
- 2022-11-21 - Article - Styling old Service Portal widgets on Employee Center
- 2022-10-17 - Article - Cross Scope Access Privilege error after editing Employee Center Header
- 2022-10-10 - Article - Number of Quick Tasks shown under My active items
- 2021-12-12 - Article - Employee Center (not Pro!) "my org chart" page not found
- 2021-11-29 - Article - Footer links spacing changed "somehow" after updating Employee Center [22.0.5 R]
- 2021-11-08 - Article - "Static" Quick Link on Employee Center
- 2021-10-25 - Article - Updated Employee Center plugin: Old Employee Service Center portal is still shown
- 2021-10-06 - Article - Employee Center (ESC) read access errors after Rome upgrade
- 2021-09-27 - Article - Redirect (inactivate) Service Portal, e.g. from /sp to /esc
Event Management
- 2023-09-20 - Article - Impact Graph table rapidly growing: Solved (be aware though... the fix does not fix everything!)
- 2024-04-29 - Article - Finding newer Store Application versions with Instance Scan and Flow Designer *NEW CONTENT*
- 2024-04-15 - Article - Upgrading to Washington DC? Manual update Workflow Studio required! *NEW CONTENT*
- 2022-12-06 - Blog - IntegrationHub Usage also counts integrations triggered by Flow Designer!
- 2022-04-20 - Article - Flow Designer Action "Get System Property"
- 2022-04-20 - Share - Flow Designer Action "Get System Property"
- 2022-02-07 - Article - How to enable Flow Diagramming
- 2022-02-03 - Article - 14 new Flow Designer transform functions
- 2021-08-24 - Article - Flow Designer Action "Check day occurrence in month"
- 2021-08-24 - Share - Flow Designer Action "Check day occurrence in month"
- 2021-05-25 - Article - Flow Designer Action "Verify Inside Schedule"
- 2021-05-24 - Share - Flow Designer Action "Verify Inside Schedule"
- 2020-08-10 - Article - Speed up Flow Designer testing on "Wait for a duration of time"
- 2023-01-11 - Article - Adding security_admin, sn_hr_core.admin, etc. without having correct roles yourself
- 2022-05-17 - Article - Prevent HR Matching Rules assigning to an agent who is also the subject person
- 2024-04-29 - Article - Finding newer Store Application versions with Instance Scan and Flow Designer *NEW CONTENT*
- 2024-04-08- Article - Instance Troubleshooter Scan Checks *NEW CONTENT*
- 2024-03-22 - Share - Instance Troubleshooter Scan Checks
- 2024-01-15 - Article - GlideEncrypter API not permitted beginning with the Xanadu release
- 2023-07-24 - Article - Adding "Last updated" to Instance Scan Findings
- 2023-07-24 - Article - Enhance Instance Scan Last updated (by)
- 2023-04-10 - Article - Data checks with Instance Scan: Validating Attachments table sys_id
- 2022-08-31 - Article - Data checks with Instance Scan: Task & Many-to-Many records with broken references
- 2022-08-02 - Article - How to exclude certain tables from Instance Scan
- 2022-06-20 - Article - 88 scan checks to use pre- and post System Clone, Patch or Upgrade
- 2022-06-20 - Share - 88 scan checks to use pre- and post System Clone, Patch or Upgrade
- 2022-06-13 - Article - How to run Instance Scan Scan Checks only if certain plugins are active
- 2022-06-06 - Article - How to run Instance Scan Scan Checks only on Production (or only on Sub-production)
- 2022-03-14 - Article - Instance Scan data model (San Diego)
- 2022-03-07 - Article - Scheduled Instance Scan and applying a Schedule
- 2022-02-11 - Share - Instance Scan "Core Configuration" Suite Scan Checks
- 2022-02-03 - Share - Instance Scan "Sanity Test" Suite Scan Checks
- 2022-01-04 - Blog - Creating Instance Scan Scan Checks based on implementation experience
- 2021-12-06 - Article - Validate Decision Table result values using Instance Scan
- 2021-11-22 - Article - Instance Scan "Core Configuration" Scan Check examples
- 2021-11-02 - Article - Instance Scan "Data" Scan Check examples
- 2021-10-28 - Article - Instance Scan "Sanity Test" Scan Check examples
- 2021-10-18 - Article - Instance Scan Linter Check examples
- 2021-10-11 - Article - Instance Scan data model (Rome)
- 2021-10-04 - Article - Reactive Scanning with Instance Scan
- 2021-08-16 - Article - Blacklisted tables within Instance Scan
- 2021-07-05 - Article - Muting legacy Instance Scan Scan Findings
- 2021-07-05 - Share - Mute legacy Instance Scan Scan Findings
- 2021-06-17 - Article - Instance Scan IntegrationHub Spokes (“Execute Combo Scan”, “Execute Scoped Apps Scan”, “Execute Upda...
- 2021-06-04 - Share - Instance Scan IntegrationHub Spokes
- 2021-06-03 - Video - Creating New Instance Scan Spokes
- 2021-05-27 - Article - Automating Instance Scan (API's, Spokes)
- 2021-05-03 - Article - Shortcut to test Instance Scan Column Type Check / Linter Check within seconds
- 2021-04-26 - Article - Automating Update Set scan for Instance Scan
- 2021-04-22 - Video - [Dutch] De ServiceNow Instance Scan voor een gezonde goed presterende en veilige ServiceNow omgeving
- 2021-04-19 - Article - Getting Instance Scan Linter Check working
- 2021-04-05 - Article - Instance Scan scan scores/percentages
- 2021-03-31 - Article - Instance Scan data model (Quebec)
- 2021-03-22 - Article - How to use the engine object in Instance Scan scripting
- 2021-03-19 - Video - ServiceNow Quebec: Instance Scan, Part Deux
- 2021-03-17 - Blog - Ideas on embedding Instance Scan into your way of working
- 2021-03-15 - Article - Automating the different Instance Scan scan types
- 2021-03-12 - Video - Instance Scan in Quebec - Live Coding Happy Hour for 2021-03-12
- 2021-03-08 - Blog - Unrevealing Instance Scan and sharing parts of the undocumented
- 2021-02-04 - Blog - Creating your own Instance Scan, Scan Checks
- 2021-02-01 - Blog - Using Instance Scan on Orlando/Paris instances
+
- GitHub - example-instancescan-checks
- 2022-08-15 - Article - (Dynamic) Multi-lingual notification support
- 2022-08-08 - Article - (Static) Multi-lingual notification support
- 2021-11-24 - Article - Dependent Select Box (Choice) Variables on Record Producers (+ Multi-language!)
- 2021-07-01 - Article - Return a message in a specific language, gs.getMessageLang()
- 2021-05-18 - Blog - Q: Help!!! (How) can I translate this? A: Have you had a look at I18N Debugging?
- 2020-06-15 - Article - Using UI Messages within (Catalog) UI Policies [Workaround]
- 2019-11-19 - Article - Catalog Client Script Messages (Internationalization/Multi-Language)
- 2020-07-20 - Article - Now Mobile adding charts
- 2020-05-25 - Article - Now Mobile banner, with link (media item)
- 2020-03-30 - Article - Now Mobile URL Applet (example: Virtual Agent with URL parameters)
- 2021-03-04 - Article - Users keep logged-in despite Multi-factor Authentication
- 2020-03-17 - Article - Remove Multi-factor Authentication pairing
- 2020-03-17 - Share - Remove Multi-factor Authentication pairing
- 2021-05-20 - Article - Creating records or a summary from Multi-Row Variable Set (2)
- 2021-02-15 - Article - Create dynamic Multi-Row Variable Set form by accessing data in the Catalog Item
- 2021-01-25 - Article - Hiding Multi-Row Variable Set Variables
- 2020-06-01 - Article - Creating records from Multi Row Variable Set
- 2019-12-13 - Article - Conditional visible Multi-Row Variable Set
- 2019-12-09 - Article - Mandatory Multi-Row Variable Set
- 2019-10-28 - Article - Read only Multi-Row Variable Set
- 2019-10-16 - Article - Add row onLoad to Multi-Row Variable Set
- 2019-06-07 - Article - Multi Row Variable Set - Date variables submitted are incorrect [Workaround]
- 2019-04-16 - Article - Accessing Multi Row Variable Set value outside the Multi Row Variable Set [Catalog Item, Client Side...
- 2024-01-01 - Article - Request your Now Assist Lab Instance!
- 2023-12-23 - Article - Now Assist Conversational Catalog Request in practice
- 2020-10-19 - Article - setValue() reference fields/variables, use the value AND displayValue parameter
- 2020-01-10 - Article - Client Side Scripting: Go for GlideAjax (with getXMLAnswer)!
- 2019-12-23 - Article - getXMLAnswer vs getXML
- 2024-01-31 - Article - Bug report: Orphaned ML Model Artifact attachment document records
- 2023-10-10 - Article - Orphaned ML Update Set attachments: Fixed (be aware though... the fix does not fix everything!)
- 2023-05-24 - Article - Any Predictive Intelligence solutions in use on your instance? Check your Attachments table ASAP!
- 2020-10-05 - Article - Metrics on non-Task table
- 2020-06-29 - Article - Where are Breakpoints and Logpoints stored?!
- 2020-02-17 - Article - Forget about adding log statements to Server Side script, use logpoints! (Orlando)
- 2020-01-06 - Article - Utilizing the Script Editor
- 2019-08-26 - Article - Expanding Syntax Editor Macros
- 2024-04-22 - Article - Washington DCs no code "Set messages for questions" *NEW CONTENT*
- 2024-03-08 - Article - Save Catalog Items as draft
- 2023-02-13 - Article - Auto-populate a variable based on a reference type variable (Utah)
- 2022-07-14 - Article - Changing the service portal "More information" question mark on catalog items
- 2021-11-24 - Article - Dependent Select Box (Choice) Variables on Record Producers (+ Multi-language!)
- 2021-05-10 - Article - Record Producer map to fields on... Variable Sets!
- 2021-02-11 - Article - Catalog Data Lookup Definition on any table, eliminating Catalog Client Scripting
- 2021-02-09 - Article - New "Hide" variable field (onLoad)
- 2020-06-15 - Article - Using UI Messages within (Catalog) UI Policies [Workaround]
- 2020-04-06 - Article - Generate Catalog Item Variables summary
- 2019-11-19 - Article - Catalog Client Script Messages (Internationalization/Multi-Language)
- 2019-11-14 - Article - Removing Service Portal Catalog Item Help tag icons
- 2019-09-16 - Article - Regex Variable Validation on mandatory variables [workaround]
- 2019-08-14 - Article - Regexes for Catalog Items Variable Validation, part 2
- 2019-08-12 - Article - No Code date validations thru (Catalog) UI Policies
- 2019-07-16 - Article - Clear the field value / Clear the variable value
- 2019-06-16 - Article - Enhance UX SC Catalog Item widget submit button
- 2019-05-03 - Article - Service Portal Catalog Items: Hide Attachment / Mandatory Attachment
- 2019-04-22 - Article - Service Portal Catalog Items: Regex Field Validation
- 2019-04-16 - Article - Service Portal Submit & Redirect
- 2021-09-30 - Article - Redirect pages (e.g. links, bookmarks) to an other Service Portal
- 2021-09-27 - Article - Redirect (inactivate) Service Portal, e.g. from /sp to /esc
- 2020-08-17 - Article - Adding instance options to directly embedded Service Portal Widgets
- 2020-05-18 - Article - Changing Service Portal widgets look and feel without cloning widgets
- 2020-01-31 - Share - Service Portal Modal SlideNav
- 2019-11-05 - Article - Service Portal Modal SlideNav
- 2020-06-09 - Blog - Provision your PDI or company/customer instances quicker, smarter (05): Applying Utilities
- 2020-06-01 - Blog - Provision your PDI or company/customer instances quicker, smarter (04): Applying Plugins
- 2020-05-26 - Blog - Provision your PDI or company/customer instances quicker, smarter (03): Favorite Favorites
- 2020-05-21 - Blog - Provision your PDI or company/customer instances quicker, smarter (02): Recommended System Propertie...
- 2020-05-21 - Blog - Provision your PDI or company/customer instances quicker, smarter (01): Setting-up your personal use...
- 2020-04-13 - Article - System Clone Preserve Update Sets
- 2019-07-24 - Article - Unique Page header captions to identify your environments
- 2024-04-06 - Blog - 2024 exam vouchers, on demand/instructor led courses, exam/retake costs *NEW CONTENT*
- 2024-04-02 - Blog - Vancouver > Washington DC Webassessor blackout period *NEW CONTENT*
- 2022-10-31 - Blog - Tokyo delta exams, embrace them!
- 2022-10-04 - Article - San Diego > Tokyo Webassessor blackout period
- 2022-06-01 - Blog - On Demand ServiceNow Fundamentals + exam Voucher free of charge until August 31, 2022
- 2022-05-02 - Blog - San Diego delta exams, embrace them!
- 2022-03-30 - Blog - Rome > San Diego Webassessor blackout period
- 2021-09-13 - Blog - Rome delta exams, embrace them!
- 2021-07-22 - Blog - Quebec > Rome Webassessor blackout period
- 2021-03-18 - Blog - Quebec delta exams, embrace them!
- 2021-01-22 - Blog - Paris > Quebec Webassessor blackout period
- 2020-10-01 - Blog - Paris Delta exams Certification Maintenance
- 2020-09-19 - Blog - Paris delta exams, embrace them!
- 2020-08-12 - Blog - Orlando > Paris Webassessor blackout period
- 2020-03-09 - Blog - Delta exams, embrace them!
- 2022-01-10 - Article - Detecting "Update Scope Id is different than Update Set Scope Id"
- 2022-01-10 - Share - Detecting "Update Scope Id is different than Update Set Scope Id"
- 2021-12-03 - Video - Update Sets and Multiple Scopes Script
Upgrade Center, Patches, and Family Releases
- 2024-04-29 - Article - Finding newer Store Application versions with Instance Scan and Flow Designer *NEW CONTENT*
- 2024-04-16 - Podcast - 7 Day ServiceNow Upgrade?! (With Mark Roethof) *NEW CONTENT*
- 2024-04-15 - Article - Upgrading to Washington DC (Patch 1)? Manual update Workflow Studio required! *NEW CONTENT*
- 2024-03-20 - Blog - Washington D.C. general availability (Patch 1) now available!
- 2024-03-15 - Article - Exploring Upgrade Center Skipped Record Rules
- 2024-02-05 - Blog - ServiceNow® Washington DC release - Top 5 new features
- 2024-02-01 - Article - Washington D.C. early access release now available!
- 2024-01-11 - Blog - Preliminary release notes for Washington DC Release Testing Preview (RTP)
- 2021-03-11 - Blog - Quebec Patch 1 / General Availability
- 2020-07-23 - Blog - Paris release now available for Personal Developer Instances!
- 2024-03-25 - Article - Washington DC Keyboard shortcuts... Don't touch SN Utils slash command!
- 2024-02-01 - Article - The Washington DC release brings new keyboard shortcuts
- 2022-08-11 - Article - Next Experience UI Dark Theme, now also on Core UI experiences!
- 2022-04-12 - Article - Disable modals shown on login after San Diego upgrade
- 2022-02-14 - Article - Enable/Disable Next Experience UI on user level
- 2022-02-03 - Article - Next Experience UI Dark Theme
- 2020-10-12 - Article - No attachment paperclip on form lay-out
- 2020-09-21 - Article - Hide/Remove email box from list type fields
- 2020-09-07 - Article - Add/Remove email client to forms
- 2020-06-22 - Article - Grouping Favorites
- 2019-07-24 - Article - Unique Page header captions to identify your environments
- 2019-05-10 - Article - Different favicons to identify your instances
- 2019-11-26 - Article - Scheduled creation of a Private Task (including a Checklist) on a Visual Task Board
- 2019-11-01 - Article - Adding “global” Visual Task Board labels
- 2019-10-09 - Article - Scripted Visual Task Board Card labels
- 2019-09-06 - Article - Visual Task Board unlimited labels
- 2023-12-23 - Article - Now Assist Conversational Catalog Request in practice
- 2023-06-08 - Article - Applying a different font on the Virtual Agent web client
- 2023-03-21 - Article - Proactively sending context-specific messages to end users with Virtual Agent Proactive Triggers
- 2022-12-05 - Article - Loading only the active conversation in the Virtual Agent web client
- 2022-10-24 - Article - Configuring the Virtual Agent client chat icons
- 2022-08-23 - Article - Add alternate message to Virtual Agent Text bot responses
- 2022-07-25 - Article - Changing the Virtual Agent client minimize chat icon
- 2022-07-04 - Article - Am I using Service Portal Agent Chat configuration or a Virtual Agent Service Portal widget?
- 2022-06-27 - Article - Apply specific chat branding in Virtual Agent web client
- 2022-05-31 - Article - Virtual Agent client branding guide
- 2022-05-23 - Article - Skip previous message history in Virtual Agent client
- 2022-05-09 - Article - Connect to Live Agent directly in Virtual Agent client
- 2022-04-27 - Article - Turn off sound notification Virtual Agent client
- 2022-02-28 - Article - Creating a "ServiceNow Video Card" for Virtual Agent Video Output
- 2022-02-28 - Share - "ServiceNow Video Card" for Virtual Agent Video Output Bot Response
- 2022-02-22 - Video - Virtual Agent Academy February 22: Embed rich media and videos into your Virtual Agent
- 2022-01-24 - Article - Creating a "Vimeo Video Card" for Virtual Agent Video Output
- 2022-01-24 - Share - "Vimeo Video Card" for Virtual Agent Video Output Bot Response
- 2021-09-20 - Article - Discard/revert draft changes Virtual Agent Topic / Topic Block
- 2021-08-09 - Article - Translating the Virtual Agent Chat Header
- 2021-08-05 - Article - Hide topics to be Discoverable via keywords or NLU / Remove topics under "Show me everything"
- 2021-06-14 - Article - Virtual Agent Topic Block: Carousel Pagination
- 2021-06-09 - Article - Reordering Virtual Agent Static Choice list setting
- 2021-04-29 - Article - Virtual Agent Topic Block: Date Picker
- 2021-04-29 - Share - Virtual Agent Topic Block: Date Picker
- 2021-02-24 - Article - Toggling Virtual Agent chat client (using Agent Chat configuration!), manually, automatically, using...
- 2021-02-24 - Share - Toggle Virtual Agent chat client with Agent Chat Configuration (manually, automatically)
- 2021-02-24 - Share - Toggle Virtual Agent chat client with Agent Chat Configuration (after interacting with Typeahead Sea...
- 2021-02-22 - Article - Triggering Flow Designer subflows/actions through Virtual Agent
- 2021-01-18 - Article - Virtual Agent Topic Block: Retrieve Choice List
- 2021-01-18 - Share - Virtual Agent Topic Block: Retrieve Choice List
- 2021-01-11 - Article - Creating your own Virtual Agent Text Input Format Validators
- 2021-01-04 - Article - Customize the Virtual Agent Service Portal icon (Agent chat configuration)
- 2020-12-10 - Article - Virtual Agent Topic Block: File Picker
- 2020-12-10 - Share - Virtual Agent Topic Block: File Picker
- 2020-11-23 - Article - Virtual Agent Topic Block: Start Subflow (Flow Designer)
- 2020-11-22 - Share - Virtual Agent Topic Block: Start Subflow (Flow Designer)
- 2020-11-16 - Article - Typeahead Search interact with Virtual Agent Service Portal Widget callout
- 2020-11-11 - Share - Typeahead Search interact with Virtual Agent Service Portal Widget callout
- 2020-11-09 - Article - Virtual Agent Topic Block: Wait N Seconds
- 2020-11-07 - Share - Virtual Agent Topic Block: Carousel Pagination
- 2020-11-06 - Share - Virtual Agent Topic Block: Wait N Seconds
- 2020-11-02 - Article - 50+ (Un)documented Virtual Agent variables (vaInputs, vaVars, vaContext, vaSystem)
- 2020-10-26 - Article - Virtual Agent Topic Block: Record Count
- 2020-10-26 - Share - Virtual Agent Topic Block: Record Count
- 2020-09-28 - Article - Virtual Agent User Input format validation
- 2020-09-14 - Article - Virtual Agent Customizable Chat Menu
- 2020-08-25 - Video - Virtual Agent Academy August 25: Localization
- 2020-08-24 - Article - Labels in Virtual Agent User Input "Static Choice" are not shown correctly
- 2020-08-03 - Article - Virtual Agent User Input File Picker
- 2020-07-27 - Article - Using Virtual Agent vaVars through the data pill
- 2020-07-06 - Article - Virtual Agent button icon customizations
- 2020-06-30 - Video - Virtual Agent Academy June 30: Simple Widget Branding and Customization
- 2020-05-04 - Article - Calling Events, REST, Flow Designer, Workflows through Virtual Agent
- 2020-04-20 - Article - Displaying Virtual Agent widget depending on User properties (company, department, etcetera)
- 2020-03-23 - Article - Changing the Service Portal Virtual Agent widget CSS properties (height, width, icon, etcetera)
- 2020-03-10 - Article - Virtual Agent multiple chat branding
- 2020-02-24 - Article - Virtual Agent reusable topic blocks (+ example)
- 2020-02-23 - Share - Virtual Agent reusable topic block (query a User record)
- 2020-02-14 - Share - (Improved) embedded Virtual Agent Service Portal widget
- 2020-01-27 - Article - Virtual Agent Search Knowledge Base results sorted by Most Viewed
- 2020-01-24 - Share - Virtual Agent Service Portal widget (with SideNav & feature bubble)
- 2020-01-21 - Article - Virtual Agent feature bubble (2), auto display after N seconds
- 2020-01-16 - Article - Virtual Agent bubble color / url parameters
- 2019-12-18 - Article - Virtual Agent User Input 'Image Picker'
- 2019-12-04 - Article - Virtual Agent feature bubble
- 2019-11-29 - Article - Where are the Virtual Agent General Settings stored?
- 2019-11-11 - Article - Virtual Agent SideNav Service Portal widget
- 2019-10-03 - Article - (Improved) embedded Virtual Agent Service Portal widget
- 2019-09-30 - Article - Virtual Agent - Conditions based on different Service Portals
- 2019-09-23 - Article - Internationalize your Virtual Agent
- 2019-09-19 - Article - Virtual Agents new "Anything else topic" functionality
- 2019-09-11 - Article - Personalized Virtual Agent "Greetings" topic
- 2019-09-02 - Article - Hiding topics from the Virtual Agent Topic Picker
- 2019-06-19 - Article - Fix: Virtual Agent topic Search Knowledge Base "Show more"
- 2019-06-05 - Article - Virtual Agent - Topic Name Translation (Workaround)
- 2019-05-27 - Article - Virtual Agent - Exit carousel option
- 2019-05-19 - Article - Virtual Agent - Starting conversations in a custom way
- 2019-04-10 - Article - Virtual Agent - Enhanced Check Ticket Status topic
- 2019-04-02 - Article - Virtual Agent - Enhanced Order an Item topic
- 2019-03-25 - Article - Virtual Agent - Changing the bot appearance
- 2019-03-18 - Article - Virtual Agent - Rate their experience topic
- 2020-11-30 - Article - Speed up Workflow testing on "Timer" utility
- 2020-07-13 - Article - Workflow utility "Approval - User" stalls on state "No Longer Required" [Workaround]
- 2020-04-27 - Article - Workflow Skipped Approvals result in… Approved?!
- 2020-04-26 - Share - Improved Approval Utility Conditions
- 2020-03-02 - Article - Workflow Catalog Task condition(s)
- 2020-03-01 - Share - Workflow Catalog Task conditions
- 2020-02-03 - Article - Finding references (sys_ids) in Workflows
===
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- 2020-12-10 - Share - Virtual Agent Topic Block: File Picker
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- 2020-01-24 - Share - Virtual Agent Service Portal widget (with SideNav & feature bubble)
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- GitHub - example-instancescan-checks
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Hope you like it. If any questions or remarks, let me know!
| C |
If this helped you in any way, I would appreciate it if you hit bookmark or mark it as helpful. |
Kind regards,
Mark Roethof
Freelance ServiceNow Consultant
9x ServiceNow Community/Developer MVP
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