Now Learning Blog – Upcoming Certification Exam Pricing Changes

[Julie7]

Read this blog to learn more about some important pricing updates! 

As you may know, ServiceNow has started to offer some of their certification training programs on demand and at no cost. Starting on 10 July 2020, these on demand courses will include the option to purchase a certification voucher to complete the certification process.  

New Certification Exam Pricing 

Certification	Price
Non-Implementation Specialist Certifications	$300* USD
Implementation Specialist Certifications	$450* USD
Master Architect Certification Program	$15,000 USD
Exam re-takes	$100 USD
Certification re-entry exam (if expired)	Full Cost

*Certification voucher is included in the instructor-led course fees. 

• Partner discounts apply. Certified Administrator exam vouchers are available at no charge to individuals from ServiceNow partner organizations upon successful completion of the on-demand course. In accordance with our policy, learners must take required courses before attempting a certification. 
  
• Micro-certifications and Suite certifications remain free of charge. 
  

Certification Maintenance 

Starting with the Paris release, certified individuals will need to pay an annual fee to complete the bi-annual maintenance exams. This is a single fee per user per year, no matter how many maintenance exams that user needs to complete. 

Certification Maintenance	Price
Annual Maintenance Fee	$200

• The Annual Maintenance Fee program will begin with Paris and be charged yearly with the ServiceNow fall release. 
  
• Learners who have been in the program for more than one year will be charged. Date entered the program = date passed first mainline exam. 
  
• The Fee covers the cost of the two release Delta Maintenance Exams and any Delta Maintenance Exam retakes in a year for all mainline certifications an individual holds. 
  
• Partner discounts apply. 
  

Free Voucher for Certified System Administrator Exam  

The promotional offer of a FREE voucher for the Certified System Administrator exam is coming to an end on Friday, July 10, 2020, for non-partners. Please be sure to take advantage of this offer by completing the On Demand ServiceNow Fundamentals course on or before July 10^th.   

If you have any questions about these pricing changes, please email certification@servicenow.com.