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To list your application on the ServiceNow Store (https://store.servicenow.com) you will be required to go through our application certification process. To help set the stage for what this will mean to you, how to prepare for it, and how long the process will take, we've put together this blog post. Should you have any specific certification questions, you can always email the ServiceNow Certifiers @ certifiers@servicenow.com look for additional resources on https://tpp.servicenow.com.
Put simply, the certification process is in place to ensure that the least amount of risk is introduced into the customer instance as possible. The certification team will inspect your application code, installation, and architecture to ensure our best practices have been followed. It's all about 2 things really:
While designing your application you should always be thinking of the following two questions: What mitigating factors do you have in place to ensure that the customer instance performs at optimal levels? How did you design your application to ensure no security protocols are compromised?
A typical certification, from design complete and submission for certification to ready for publishing on the store, takes 3-5 weeks. This is a good ballpark to assume when resourcing your effort. It is very possible to complete certification in a matter of days, likewise it may take longer than 5 weeks. It all depends on the following variables:
Once you join the Technology Partner Program, you will be able to access the entire list of requirements/process/etc. here https://tpp.servicenow.com
Attached to this blog post is a subset of the technical requirements and overall checks to orient you to the types of checks we perform and some of the best practices related to certification.
To list an application on the store, the following components are required at minimum:
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