This list contains all known episodes of TechNow since 2013 with links to the corresponding discussion threads, blog entries, and presentation material.
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| Ep # | Title | Date | Description | PPT |
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| 98 | August 1, 2024 |
Announcing Xanadu, our latest platform release. Because a smooth, error-free release installation demands a rigorous schedule of pre- planning, we invite you to join our August webinar: TechNow: Explore Xanadu. You'll get a look at new modules, apps and updates. Plus, our Developer Advocates will walk through:
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| 97 |
Welcome To The Future: The ServiceNow Washington D.C. Release |
February 1, 2024 |
ServiceNow is excited to announce the launch of Washington D.C., our latest software version. Join us and be among the first to see the new features and improvements in the ServiceNow Platform, App Engine, and Automation Engine. |
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| 96 | August 3, 2023 |
ServiceNow is excited to announce the release of Vancouver, our latest platform update. Upgrading to a new release introduces a wealth of new features, we invite you to join our August webinar: Vibrant Innovations: ServiceNow Platform Vancouver Release. ServiceNow administrators and developers who attend the webinar will get a first look at any new capabilities as well as existing product updates and enhancements. Our team of Sr. Developer Advocates will walk you through:
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| 95 | February 2, 2023 | Announcing the most exciting ServiceNow news since our last release: Our new Utah release is here. To give you all the highlights, we invite you to attend our February webinar: TechNow: Utah features developers and admins care about. Join us as we share as many new and updated dev and admin features as we can fit in an hour. Our speakers will discuss:
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| 94 | August 4, 2022 |
During this one-hour session, you'll get a close-up view of some new features, explore updates to many of your current favorites, and learn about:
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| 93 | February 3, 2022 |
Join us for TechNow Thursday: meet the San Diego release platform features, and learn all about the new features that make building on the ServiceNow platform easier than ever. |
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| 92 | November 30, 2021 |
Learn how to use UI Builder to create a great experience for your custom apps. Brad Tilton, Sr. Developer Advocate with ServiceNow shows you how to deliver amazing experiences using ServiceNow's intuitive WYSIWYG builder. |
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| 91 | October 26, 2021 |
Learn how ServceNow's Jason McKee, Director of Developer Evangelism, and Brian Griffith, Sr. Software Engineer, connected a "smart kegerator" to the Now Platform® in order to avoid the ultimate party foul. |
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| 90 |
Get connected with IoT and Now (removed) |
September 28, 2021 |
If there's one thing the IoT does, it's generate data. And that data can do remarkable things: like transmit temperatures from vaccine storage containers; measure farmland moisture levels; monitor your heartbeat; and secure your family's safety with smart home security systems. What's more, IoT data can be a massive benefit to your bottom line. |
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| 89 | August 31, 2021 |
When it comes to security and encryption on the Now Platform, you've got plenty of options. But navigating these options can be tricky. Fortunately, ServiceNow is here to help. Join the webinar, and together we'll explore the various options for encrypting your data and determine which one is right for your organization's unique situation. |
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| 88 | July 27, 2021 |
The Rome release is coming! This is your chance to find out what hot new platform features are coming to make building on the platform easier than ever before. Join us as we take a look at some new features as well as updates to your favorites to make them even better! |
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| 87 | June 29, 2021 |
Your most valued time is in creating solutions, not administrative tasks like promoting and validating changes. Since the Now Platform® is all about automation, why not automate your deployment process? Learn how you can save time, gain control, and deploy your changes into production faster. |
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| 86 | May 25, 2021 |
Join us as we dig in to the "wizardly ways" of debugging your code. There are several places you can write code on the Now Platform®. And when you find yourself getting unexpected, or no results, it's time to reach for some debugging tools. |
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| 85 | March 23, 2021 |
Check out one of the hottest new features in the Now Platform®! Join product manager Valerie Myers Christensen as she explains and demonstrates the features in App Engine Studio (AES). You'll learn how low-coders and experienced developers can create apps faster than ever before with a beautiful user interface. |
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| 84 | February 23, 2021 |
Join the TechNow team as they go through everything you need to know about the most efficient way to get work done on the Now Platform: Workspace. In this episode the team will cover: An overview of Workspace, Understanding the personas involved with the Workspace experience, Exploring and configuring Workspace, Insights into the Workspace roadmap. |
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| 83 | January 26, 2021 |
Our next release puts more power at your fingertips with new and updated Now Platform features. Join the TechNow team as they discuss Quebec features like: Improved ways to integrate between systems, Enhancements that make it easier to create and maintain workflows, New UI builder tools, Many additional enhancements to make it easier and faster to develop |
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| 82 | December 15, 2020 |
Join us for this webinar to find out how fast and easy it is to configure a ServiceNow-to-ServiceNow® data integration with Instance Data Replication (IDR). Every day more customers like you are increasing the number of instances they use. Additionally, they are exchanging data with other ServiceNow customers. Why not supercharge your efficiency while making things easier, too? |
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| 81 | November 17, 2020 |
Join us for the second of this two-part series on how the new Playbook app makes it easier than ever to visualize cross-enterprise workflows. Playbook is a new in-platform capability to visualize processes built with Process Automation Designer and help everyone be more effective. |
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| 80 | October 20, 2020 |
Arriving in the Now Platform® Paris release, the new Process Automation Designer app empowers process owners to author cross-enterprise workflows and create a unified process. In addition, you can use Playbook to provide users with a simplified, task-oriented view of your process. Don't miss part 1 of this exclusive firsthand look! |
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| 79 | September 15, 2020 |
Join the TechNow team and their very special guest, Jivanjot Kaur, Sr. Product Manager for upgrades at ServiceNow, as she takes you on a deep dive in to the game changing capabilities to help you upgrade and fast track your digital initiatives. We'll look at the new Upgrade Center and Automated Test Framework. |
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| 78 | August 18, 2020 |
Join the TechNow team and their very special guest, Wolfgang Wedemeyer, Staff Software Engineer at ServiceNow as he takes you through the process of building, publishing, and presenting a Now Experience component that interacts with ServiceNow instance data. |
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| 77 | July 28, 2020 |
Come discover what's new in the Now Platform Paris release. New features include things like an easy way to build process playbooks and OpenID SSO. We also have a lot of enhancements to Flow Designer, IntegrationHub, source control, Instance Data Replication, Automated Test Framework, and more. All of these make it easier for you to configure and create solutions for your organization while providing a great experience and unlocking productivity. Join the TechNow team as they show you around the new tools to add to your toolbox! |
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| 76 | June 23, 2020 |
We show off some of our favorite Flow Designer and IntegrationHub features that were added in Madrid, New York, and Orlando. Our special guest Michael Slabodnick explains and demonstrates what's new to help you be more productive creating digital workflows. Flow Designer is a Now Platform® feature for automating processes in a single design environment. Flow Designer lets process owners use natural language to automate approvals, tasks, notifications, and record operations without coding. IntegrationHub enables execution of third-party APIs as a part of a flow when a specific event occurs in ServiceNow. These integrations, referred to as spokes, are easy to configure and enable you to quickly add powerful actions without the need to write a script. |
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| 75 | March 31, 2020 |
Join the TechNow team as they explore the free Emergency Response Management apps. The team will discuss what the apps are, how you can get them, and what you need to know as a ServiceNow developer or admin to extend the apps and take them to the next level. |
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| 74 | March 17, 2020 |
Simplify and speed up your ServiceNow CI/CD development pipeline. Join our special guest presenter, Chris Faulkner from ServiceNow, as he shows you how you can automate your ServiceNow deployment pipeline using the Now Platform CI/CD tools in the Orlando release. Integrate with existing tools like Jenkins using the scripted REST APIs or use the IntegrationHub spoke to trigger actions on source control, Automated Test Framework, the App Repo, Health Scan, and more. |
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| 73 | February 18, 2020 |
Kreg Steppe, Services Program Manager at ServiceNow, leads you through everything you need to know to get started using Studio, ServiceNow's built-in Integrated Development Environment (IDE). Learn how to build apps fast, manage your application files, and deploy your app to other instances. |
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| 72 | January 28, 2020 |
The Now Platform Orlando release has a lot of great capabilities. These range from added intelligences to driving development at scale, to making it faster to create integrations. All of these make it easier for you to configure and create solutions for your organization while providing a great experience and unlocking productivity. Join the TechNow team as they show you around the new tools to add to your toolbox! |
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| 71 | December 17, 2019 |
Common questions often asked by Developers and Architects "Where's the missing update?", "Why can't my user see what they should?", "What order do these update sets go in?". Join the December TechNow session to learn best practices in code and data movement between instances. Examples of things you'll hear about: Retrieved XML vs Remote Instances, Multi-Table Export Tool, Batch vs Merge, and more! Remember, best practice starts before the first bit of code is saved! |
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| 70 | November 26, 2019 |
As your organization grows, it's common that you will need to address multiple languages on your instance. Activating plugins is only part of the solution - there are tables to be aware of, properties to learn, and scripting practices to follow. Join the TechNow team as they guide you through everything you need to know to support a multi-lingual instance. |
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| 69 | October 22, 2019 |
Guided Application Creator is a great way to set up applications on the Now Platform®. In minutes, you can import a spreadsheet, extend existing tables, create new tables, define security, and generate multiple experiences to get your app started quickly. If you like, you can add more functionality later. Join the TechNow team and discover how easy it is to use Guided App Creator. |
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| 68 | September 17, 2019 |
When you think of developing apps on the Now Platform, your first thought may not be an app to play the popular game show Jeopardy. Chuck Tomasi did just that - and demonstrated the app live at Knowledge 19. In this episode, Chuck takes you on a "tear down" of the platform capabilities, challenges, and solutions in his Jeopardy app. Add the concepts covered here to create your own apps with great experiences and unlock productivity in your organization. Links mentioned: |
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| 67 | August 20, 2019 |
The New York release of the Now Platform has a lot of great capabilities. These range from no-code features like Guided App Creator to predictive intelligence in Virtual Agent to enhancements on the script editor. All of these make it easier for you to configure and create solutions for your organization while providing a great experience and unlocking productivity. Join the TechNow team as they show you around the new tools to add to your toolbox! |
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| 66 | August 6, 2019 |
Join Brad Tilton, Platform Success Architect from ServiceNow, as he discusses the latest application development guides from low-code to pro-code. Explore everything from planning your application through releasing it to production. These guides will help you save time and avoid common issues when building apps to unlock productivity and provide great experiences. |
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| 65 | July 30, 2019 |
In this episode, we'll cover what Automated Test Framework (ATF) is and why your organization needs to be using it. We'll also spotlight the latest Madrid features around testing custom UI pages and using parameterized tests to reduce the number of tests you need to build. Come learn how to accelerate application delivery cycle and reduce upgrade testing time using ATF. |
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| 64 | June 25, 2019 |
Regardless of popular opinion, email is still a major form of communicating with your end users. The email client in ServiceNow makes it easy to engage with your users on a topic and track that conversation in the history of the related record. The Madrid release brings some helpful new features to give you more control over the email client. Join Chuck Tomasi, Stacey Bailey, and Kreg Steppe of ServiceNow for an introduction and demonstration how to configure the email client to be most effective in your organization. |
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| 62 | March 19, 2019 |
Today's mobile users expect a consumer-like experience to get information and work quickly. ServiceNow Mobile Studio makes creating mobile applications that take advantage of your device's camera, location, and other native services. What's more, developers are not required to learn the iOS or Android SDK. Join Stacey Bailey, Chuck Tomasi, and Kreg Steppe of ServiceNow for an introduction and demonstration how to build an application using Mobile Studio. |
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| 61 | February 26, 2019 |
The focus of ServiceNow's Madrid release is delivering an intuitive and intelligent experience for everyday work. Users get a better experience with Mobile Studio and enhancements to Service Portal. Agents get a modern, intuitive experience with Agent Workspace. Developers and administrators improve their experience with enhancements made to Flow Designer, IntegrationHub, and REST APIs. Join Chuck Tomasi, Kreg Steppe, and Stacey Bailey as they take a look at each one of the platform changes in Madrid and show you why you'll be eager to upgrade. |
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| 60 |
How a MID server can help connect your data, apps and resources |
January 29, 2019 |
Accessing resources from inside an organization's physical or cloud firewall can be challenging. A Management, Instrumentation, and Discovery (MID) server offers a direct, secure solution. It's a Java application that runs as a Windows service or UNIX daemon on a server in your local network. You can communicate and move data faster, easier, and more securely between a ServiceNow instance and external applications, data sources, and services. Join Chuck Tomasi, Kreg Steppe, and Stacey Bailey of ServiceNow for an introduction to this powerful, versatile tool. |
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| 59 | December 11, 2018 |
Does your organization struggle with an ever-increasing volume of tickets? Are your agents inundated with tickets that are categorized and routed incorrectly? ServiceNow® Agent Intelligence enables you to decrease resolution times and increase customer satisfaction using machine-learning algorithms to set field values during record creation, such as setting the incident category and assignment group based on the short description – letting your agents focus on what they do best. Join the TechNow team, along with special guest Matt Train, ServiceNow Sr. Advisory Solution Consultant, as they explore the depths of Agent Intelligence and how it can be put to work for you. |
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| 58 | November 14, 2018 |
Virtual Agent is a chatbot that enables administrators to build conversational workflows native to the Now Platform. Users can obtain information, make decisions, and perform routine work tasks. Explore virtual agent with Stacey Bailey, Principal Curriculum Developer, and Chuck Tomasi, Sr. TPMM as they show you what Virtual Agent can do and how you can quickly create "build once, use many" conversations to meet your customers with clients like MS-Teams, Slack, and Service Portal. |
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| 57 | October 23, 2018 |
In this session we start you out with the basics and explore some of the no-code capabiliites of the Now Platform to help transform legacy spreadsheet processes in to valuable applications. The great part for experienced admins and developers is that you can delegate this work to your line of business process owners and other "builders". |
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| 56 | September 25, 2018 |
IntegrationHub offers no-code capability to connect to third party APIs using Flow Designer. These integrations, known as spokes are easy to configure and enable you to quickly add powerful actions without the need to write script. Join Kreg Steppe - Sr. Curriculum Developer, Chuck Tomasi - Sr. TPMM, and Stacey Bailey – Principal Curriculum Developer, for a lesson in building custom spokes to go beyond the standard ServiceNow integrations. Create reusable blocks of code that non-developers can use in Flow Designer to quickly build powerful solutions. |
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| 55 | June 21, 2018 |
The focus of ServiceNow's London release is delivering an improved experience. Users - better experience with Virtual Agent and enhancements to Guided Tour Designer and Service Portal Agents – modern and intuitive experience with Agent Workspace Developers - Flow Designer, IntegrationHub, and REST APIs enhancements Option 2: ServiceNow's London release has a lot of new platform features and enhancements to existing capabilities. New features include: Agent Workspace, Virtual Agent, new notification types, delete recovery, and new APIs. We'll also cover some significant enhancements to Service Portal, Guided Tour Designer, ATF, Service Catalog, REST APIs, MetricBase, Flow Designer, IntegrationHub and more! |
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| 54 | July 10, 2018 |
Hunting down bugs can be a real time killer. Find out how you can develop complex solutions faster using a scripting debugger in this fun, informative webinar. |
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| 53 | June 6, 2018 |
Cut down on your training material and give users a great experience with Guided Tour Designer. Guided Tours give the user step-by-step, click-by-click instructions how to use a form or list. Tours can be automatically or manually launched and tailored to each persona's role. For admins, there is a convenient dashboard to monitor tour usage. |
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| 49 | April 26, 2018 |
While we've used the REST API Explorer as a debugging tool in several previous episodes, we've never really sat down and shown you what it can do. |
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| 48 | March 22, 2018 |
The team discusses the process of building a custom application on ServiceNow. We'll discuss things like, what consider before you start creating, steps to take to ensure a successful build, and best practices to make future maintenance easier. Some of this has been covered in prior episodes, but this one rolls as much up as we can fit in an hour. |
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| 47 | February 22, 2018 |
What's the best way to create a record in a table apart from using the standard form? Chuck explores two options you can provide your users with to creating an incident, change request, or any record in any table quickly and easily using record producers and interceptors. |
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| 46 | January 25, 2018 |
The logical follow on from episodes 42 and 43 on reporting is to go to Performance Analytics with Dan Kane. Even if you're not using PA today, you can still start the data collector and gather information for the out-of-the-box indicators and breakdowns. As a ServiceNow System Administrator, Dan provides you with the information to feel comfortable getting started with the very powerful feature. |
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| 45 | December 14, 2017 |
In part 2 of our series on Kingston Platform features, Chuck and Pradeep dive in to many of the other platform features that were released in Kingston. Find out what's new and how it can be applied to your applications and integrations to make development, testing, and deployment faster than ever. |
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| 44 | December 4, 2017 |
ServiceNow's Kingston release is packed with new platform features - so many that we need to make this a two part series. In this part, Dave Slusher and Pradeep Sharma guide us through two of the hottest new features: Flow Designer, our next generation workflow, and Integration Hub, our new orchestration engine. Watch and learn as we demonstrate how to use and build the components around these cornerstones that will change how you build applications. |
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| 43 | November 16, 2017 |
Following up on TechNow episode 42, we dive a little deeper into ServiceNow reporting and taking a look at some advanced features. Now that we are visualizing our data in reports, let's make our reports a little more robust by exploring drilling down, interactive dashboards, related lists, and database views. Quick Tip: Best practices with reference fields. |
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| 42 | October 11, 2017 |
Join Kreg Steppe, Dave Slusher, and Chuck Tomasi as Kreg demonstrates the reporting features of ServiceNow. Take a look at the ServiceNow Report Writer and it's features. Leverage data we all collect in our systems and turn them into reports as well as mix it up into various styles and see how many ways we can look at our data. Plus the community quick tip: application navigator shortcuts |
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| 41 | September 13, 2017 |
Service Portal remains one of the hottest topics for ServiceNow developers. On this episode of TechNow we will overview the state of the art of Service Portal as of the Jakarta release with an overview of capabilities for those new to the functionality. We will also cover a detailed examination of the new and updated features from the Istanbul and Jakarta releases. The ServiceNow platform + AngularJS is greater than the sum of its parts so join us to learn why! |
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| 40 | August 13, 2017 |
Dave, Chuck, and Kreg show off their favorite Platform features, updates, and enhancements in Jakarta. While there are no Earth-shattering new features as in the past several releases, the sum of the features we'll cover may surprise you. A wide range of features from the UI to integrations have been updated. |
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| 39 | July 19, 2017 |
Chuck takes a look at some hidden gems in the platform that have been in the system almost since the beginning. The Appointments and Reminders table are available to any table extended from task that can add some very useful features to your application without very little development effort. Quick tip: Display values on reference fields |
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| 38 | June 21, 2017 |
Join Kreg Steppe, Dave Slusher and Chuck Tomasi as Kreg shows some tips and tricks with the ServiceNow Workflow GUI. We will take away a little of the mystery behind it and make it a more useful for you. Learn a bit about Timers, Waits, Scripting in Workflows and building your own activities to make Workflow work exactly as you want it to. |
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| CC17-2 | May 9, 2017 |
The crew returns the next day to build additional functionality on the meetup app with JavaScript, a REST integration, and Service Portal widget to give an amazing user experience. |
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| CC17-1 | May 8, 2017 |
Chuck, Dave, and Kreg build an app from scratch to manage meetups in your organization with little to no script to show how easily you can build functional apps. |
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| 37 | April 12, 2017 |
Constructing easy integrations to other systems is a big part of what makes ServiceNow such a wonderful application development platform. Sometimes the challenge lies in figuring out exactly what you have been given and how to apply it in ServiceNow. In this episode, the TechNow crew will guide you through one of the most common data exchange formats - JSON. Even though the results from your remote system are text, it may be difficult to understand it and get access to the specific property or value in JavaScript. As always, the team starts with some easy examples to help you understand the fundamentals and build more complex scenarios to help you interpret and access complex data objects. Community quick tip: Avoiding pitfalls with platform objects. |
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| 36 | March 15, 2017 |
Join Kreg Steppe, Dave Slusher, and Chuck Tomasi as Kreg clears up some of the mystery around one of the toughest assignments in ServiceNow - scripting dates and times. Learn what controls you have, some of the APIs, and best practices to gain an understanding of how to properly solve your requirements. Plus the community quick tip: Reference Qualifiers. |
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| 35 | February 16, 2017 |
Reduce the time it takes to upgrade! The Istanbul release introduces an Automated Test Framework included in the ServiceNow platform. In this session we explore how test cases, test definitions and test suites are organized; how to execute them and what tests are included pre-built with the framework. We also explore how to code your own tests as well and show the abilities and limitations of using the ATF to improve quality of delivered applications. Plus the community quick tip: Cascade Delete. |
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| 34 | January 18, 2017 |
This time the trio gives you a developer's overview at what's new in Istanbul. They get in to enhancements to Studio, new testing capabilities to reduce your upgrade cycle, new scripting APIs, enhancements to notifications and much more! Community quick tip: GlideRecord positioning. |
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| 33 | December 15, 2016 |
Chuck and Dave cover GlideAjax - a common scenario for making server information available to your client scripts. While this can seem complex at first, they take it step by step and explain everything to help you feel confident in creating effective and efficient scripts. Community quick tip: Accessing files in Studio and other places. |
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| 32 | November 10, 2016 |
Chuck, Dave, and Kreg are back with more regular expression help in part 2. We'll help you understand the world of regular expressions. We'll talk about modifiers, capture groups, and more. Community quick tip: Copy query/addEncodedQuery() |
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| 31 | October 12, 2016 |
Chuck, Dave, and Kreg are back to help you understand the world of regular expressions. These powerful patterns can be extremely useful in scripting, Edge Encryption, and more. Find out how to understand, build, and maintain your regular expressions to take advantage of some very powerful features. Community quick tip: IIFE function format. |
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| 30 | September 21, 2016 |
Kreg Steppe leads you though the process of managing your existing cloud images and instances. He will take his current assets and create a catalog item with a workflow using the Cloud Management plugin. Be sure to catch the community quick tip. |
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| 29 | August 16, 2016 |
Join Chuck Tomasi and Dave Slusher as they continue their discussion on Service Portal based on your input! We get in to some more advanced topics around creating widgets and solving problems you asked about. Service Portal is the Helsinki developer feature with the most excitement behind it and for good reason. Come see why! |
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| 28 | July 19, 2016 |
Join Chuck Tomasi, Kreg Steppe and Dave Slusher as they walk you through creating and using a Service Portal widget on the Helsinki release. We will demonstrate how to code the widget itself with the real time editor, how to set up a Service Portal page to include that widget, and how to make that page available to end users. Service Portal is the Helsinki developer feature with the most excitement behind it and for good reason. Come see why! |
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| 27 | June 28, 2016 |
Pradeep Sharma joins Dave Slusher and Chuck Tomasi as the subject matter expert to talk about using the community to its fullest. We share the tips on how you can improve chances of getting your question answered and how to participate on the community and earn the cool badges. |
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| 26 | May 17, 2016 |
Join Chuck Tomasi, Kreg Steppe, and Dave Slusher, live from Knowledge 16, we'll take an in depth look at source control, one of our favorite new platform features in Helsinki. Source control offers improved management for your application development, allows easy distribution to other dev instances, and leverages industry standard applications. |
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| 25 | April 26, 2016 |
Join Chuck Tomasi, Kreg Steppe, and Dave Slusher as they show you how easy it is to create a properties page for your custom app. In a past TechNow Episode (14), we showed you how to create system properties to avoid hard-coding values to easily configure your application. This episode follows up to help you manage your properties in a standard, familiar user interface. We cover properties categories, ordering, property usage in scripting, and more. |
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| 24 | March 29, 2016 |
Watch the demo with the TechNow Team, Chuck Tomasi, Kreg Steppe, and Dave Slusher And post your questions below. Kreg Steppe, Chuck Tomasi, and Dave Slusher build a custom activity using the Activity Designer for Orchestration. Much like Orchestration allows you to create a process that is reusable, the Activity Designer allows you do something similar by easily building custom activities that you can reuse in your Workflows. The team demonstrates Activity Designer templates, sharing data between activities, and parsing data from input. |
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| 23 | February 24, 2016 |
Watch the demo with the TechNow Team, Chuck Tomasi, Kreg Steppe, and Dave Slusher And post your questions below. Dave Slusher along with Chuck Tomasi and Kreg Steppe present an overview of a new feature with Geneva - Scripted REST APIs. This allows you to create flexible sets of functionality with a full scripting environment to integrate with external services and user interfaces. In this episode We show the range of options available and demonstrate some functionality on the fly. |
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| 22 | January 27, 2016 |
In this Ask the Expert, you will be guided through the latest features of the ServiceNow iOS application. The app is more than just an embedded browser, it features quick access to your favorites, the camera, geolocation, fast data entry and response, and more. Watch and learn. |
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| 21 | August 19, 2015 |
Chuck and Kreg dig deep in to one of the most powerful and flexible features of ServiceNow — processors. Processors provide an end-point (URL) allowing you to format ServiceNow data in almost any way imaginable. You are likely already using processors and not even aware of them. We'll show you some common usage and then demonstrate how to unleash this amazing feature. |
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| 20 | April 21, 2015 |
Live from Knowledge15! Join Chuck Tomasi and Kreg Steppe for TechNow Episode 20. This special show highlights new features in the Fuji release for building custom applications, what scoping is and what it means to you as you create awesome new solutions. |
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| 19 | March 25, 2015 |
Join our ServiceNow team of Chuck Tomasi, Kreg Steppe and Eric Williams for a look behind the scenes of what it takes to provision over 35,000 virtual machines for the Knowledge15 conference. Kreg and Eric are the primary owners of the system that manages and provisions all those instances on time and with the proper configuration. If you don't think ServiceNow uses it's own product, think again. This is where we really push our Orchestration product. |
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| 18 | October 23, 2014 |
Join Chuck Tomasi and Andrew Kincaid as they guide you Eureka's REST API. |
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| 17 | August 17, 2014 |
Join Chuck Tomasi and Andrew Kincaid as they guide you through the improvements made to access control list (ACL) debugging in Eureka. Find out how to quickly and easily resolve access control issues, what the different icons mean, and which ones get evaluated first. |
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| 16 | July 17, 2014 |
Join Chuck Tomasi and Andrew Kincaid as they guide you through the improvements made to notifications in Eureka. Find out about full HTML support, how scripting is handled, how to debug outbound email issues, and convert your legacy notifications on demand. |
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| 15 | June 19, 2014 |
Chuck and Andrew cover the GlideRecordSecure class, compare it to GlideRecord, including the when, why, and how to use it. Let your scripts take advantage of ServiceNow's security. |
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| 14 | May 15, 2014 |
Learn how to recognize and avoid hard coded values in your scripts and workflows to help save time and money later by managing data instead of managing code. |
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| 13 | April 29, 2014 |
See your ServiceNow related information in a whole new way. You are not limited to records with a reference field to the parent table or a many-to-many table if you want a related list. |
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| 12 | March 13, 2014 |
Save time and effort by using condition fields on your forms effectively. Chuck and Andrew will show you options available to manage data instead of hard coding conditions in to your requirements and the use cases for each. One of these choices is the condition field. This is an easy to implement solution that offers incredible flexibility and avoids costly development/test time as conditions change. |
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| 11 | February 14, 2014 |
Make your administrative tasks easier and quicker! Chuck and Andrew share a solution to reduce maintenance for one of the most common notification requirements - standardized outbound headers and/or footers. Sure, copy/paste works well to make them all the same the first time, but maintenance can be time consuming. Join us and start to become a Jedi of managing data instead of going back to dev to make changes. |
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| 10 | January 16, 2014 |
Performance can suffer when your ACLs use a script to query the database over and over to get the same result. Andrew and Chuck show you a way to make the system "remember" repeat queries and cache the answer for better performance. |
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| 9 | December 13, 2013 |
Wouldn't it be nice to have a way to ask a requester for "More Information" or "Justification" without really approving or rejecting it? It would be so easy to just add an option to the workflow activity and tie it to a new state... Sorry, that feature doesn't exist (yet). Until it does, the guys will show you a simple way to get this functionality you want without a lot of work. Using a simple UI action, some basic workflow skills, an email template, and an inbound action, you can make your approval process more robust! |
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| 7 | June 20, 2013 |
ServiceNow makes it easy to create forms, lists, and other user interface objects. However, just because you don't need to know HTML, CSS, and JavaScript to quickly build the user interface in ServiceNow doesn't mean an effective result is guaranteed. In this episode of TechNow, Chuck and Andrew share some key concepts to make sure you not only build a functional interface, but one your users/clients find easy to navigate as well. |
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| 6 | May 30, 2013 |
Andrew and Chuck LOVE script includes. Watch the next TechNow episode to find out the benefits script includes have. You will soon improve the effectiveness and efficiency of creating and maintaining your ServiceNow code. |
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| 5 | May 9, 2013 |
This time Chuck and Andrew cover fundamentals and best practices of client side scripting. It's going to be another full hour of examples and best practices to help make you more effective with ServiceNow. |
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| 4 | April 4, 2013 |
Chuck and Andrew take you through some of the fundamentals and best practices of server side scripting. There's a lot to know and we'll share as much experience as we can in one full hour! |
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| 3 | March 14, 2013 |
In the final part of our series on Jelly, Andrew and Chuck walk you through testing and debugging your Jelly code along with some examples of what people have built with Jelly. Unlock even more power on your favorite platform with Jelly! |
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| 2 | February 22, 2013 |
In part 2 we cover some of the language basics and common mistakes. Lots of demos again! |
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| 1 | February 1, 2013 |
In this first episode Andrew Kincaid and Chuck Tomasi introduce you to the concept of UI programming using the Jelly language and its various extensions. |
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