Jumpstart your upgrade to the Now Platform Tokyo release.

[ServiceNow]

Jumpstart your upgrade to the Now Platform® Tokyo Release 
By: Shamile Aldossary 

The Now Platform® Tokyo release is here. Accelerate innovation and supercharge experiences for your organization so it simply works better:  

• Boost productivity and engagement with customer and employee experiences. 
  • Manager Hub empowers people leaders to better support their employees' needs by offering a comprehensive and curated view into their team’s journey. 
  • Admin Center enables users to easily access platform capabilities, discover new applications, and get insights and recommendations to meet business objectives. 
• Supercharge intelligence & trust for operations and security
  • Powered by artificial intelligence, Issue Auto Resolution improves case deflection and employee self-service by automating the resolution of routine HR inquiries. ​
  • As customers continue to push sensitive data into the cloud, security and compliance become increasingly complex. ServiceNow Vault can help by monitoring user behavior, tracking changes to data, and helping prevent data loss.  
• Accelerate value with purpose-built solutions
  • Automate the full lifecycle of physical business assets from planning to retirement with Enterprise Asset Management. 
  • Supplier Lifecycle Management enables you to collaborate and manage supplier activities in one modern, intuitive, and personalized workspace. 

Learn more about all the Tokyo release innovations by downloading the Tokyo Upgrade Kit. 

What's new for upgrades in the Tokyo Release 
Now introducing Upgrade Plans. The Tokyo release offers Upgrade Plans, a game-changing capability that enables a seamless and accelerated upgrade experience. Upgrade Plans allows you to package applications, and then configure the desired behavior on a subproduction environment to help ensure the desired outcome. Customers can also reduce their manual effort by easily applying the Upgrade Plan to multiple instances. 

Take advantage of these essential upgrade tools to speed time to value. 

Accelerate upgrade test time with the Automated Test Framework. Customers are using automated testing to reduce their overall time to upgrade. By replacing manual testing with automated testing, you can create and run automated tests to confirm changes were successful. 

Get critical insights for smoother, more secure upgrades with Instance Scan. This tool can be used in development operations, release management, and pre-and post-upgrades. Instance Scan will interrogate your instance for configurations that indicate health issues and identify opportunities to address best practices. Use Instance Scan to check your existing configurations and avoid creating future configuration issues.  

Manage your upgrade process from start to finish. Upgrade Center is your one-stop experience to plan and manage your upgrade. Preview the Tokyo release, monitor the status of the upgrade, and review a complete report of your latest upgrade. 

Offload your upgrade scheduling tasks with the Upgrade Assist program in Now Support. ServiceNow will automatically schedule your selected instance to upgrade to the latest release, so you don't have to. Learn more about this automated service on Now Support here.  

Ready..set..upgrade! Don't forget about these expert resources available to you today: 

Simplify your upgrade to the latest release so you can access exciting innovations and security enhancements to maximize your ServiceNow investment and grow your business.  

Whether you are upgrading for the first time or a seasoned upgrade champion, the Now Create upgrade methodology provides step-by-step guidance for upgrading your instance that can streamline your upgrade process and speed time to value. Start by creating a Now Learning profile here.  

Become ServiceNow upgrade smart with the Upgrade Essentials training on Now Learning. You can master skills for delivering instance changes effectively including previewing upgrades, reviewing skipped records, the Automated Test Framework (ATF), and Debug Upgrade. 

Join us for future community events to learn what's new from ServiceNow, get the latest upgrade best practices, and connect with experts and peers. See the schedule of events. 

The Now Platform Tokyo release Upgrade Kit. Get everything you need to prepare for your next upgrade. The kit provides a ready-to-use presentation on release highlights, a playlist of links and demos, and a complete set of upgrade resources.  

Get started on your upgrade to the Now Platform San Diego release today. Log in to the Now Support portal to schedule your upgrade today.  

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