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If you manage the ServiceNow experience at your company, please comment below by answering the following question(s):
As a ServiceNow System Administrator, you are the steward and advocate for ServiceNow at your company.
ServiceNow self-service content and customer support experiences are critical to ensuring that you provide a consistent and superior experience for your service providers and end users.
The Design Experience team at ServiceNow is working on a project to better understand how our content and applications (HI, Product Docs, Customer Success, Knowledge Base and Community) could better assist you resolve your issues quicker thus enabling you to be more more strategic and successful.
Thank you in advance for your response. We look forward to having more customer-focused innovation and continuing to evolve your "help" experience.
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