Continual Improvement Management Related Articles & Blogs List

[Manjeet Singh]

Continual Improvement Management related Articles & Blogs  ** Articles are listed in Alphabetical Order then by Year Last Updated (Most Current to Oldest) **
Sub-Topic	Year Created – Article or Blog Title and Clickable Link
CIM: Find new improvement initiative	2020: How to engage everyone in the organization and create a unified improvement culture?
FAQ	2019 - Blog: Frequently Asked Questions to get you started with Continual Improvement Management (CIM)
CIM: Improve Service/Process/People	2019 - Blog: ServiceNow Coaching App: A smarter real-time Coaching solution for IT agents and employees 2018:  Got 2 minutes? Why not improve your service delivery KPI performance?
Benchmarks	2020- Blog How to resolve incorrect or missing Benchmarks KPI issue using historical collection job? 2019 - Blog: How does the new KPIs are added to ServiceNow Benchmarks? 2018 - Blog: Here's how you compare 2018 - Blog: Set performance goals based on real-life IT benchmarks 2017 – Blog: New KPIs and cross-platform functionality of Benchmarks in Jakarta 2017 - Blog: Use real-time benchmarking to identify gaps and improve service performance
Best Practices	CIM Application Guide: Best Practices for implementation, how to bring strategic alignment, and show... 2019 - Blog: Continual Improvement: How do fit organizations drive service excellence? 2019 - Blog:  Best practices to adopt Continual Service Improvement 2018 - Blog:  How to populate and manage a Continual Service Improvement Register 2018 – Blog: The Top 5 Reasons Why Continual Service Improvement (CSI) Initiatives Fail
ROI/Value Realization	2019 - Blog: How to show the ROI of your Continual Improvement?
Use Cases	2019- Blog Can there be an all-in-one Continual Improvement management tool? 2019 - Blog: Employee-driven continuous improvement using Ideation and CIM 2019 - Blog:  ServiceNow Skills Management: A Better Way to Manage your Workforce Skills
Guides	2019 - Blog:  CIM Application Guide: Best Practices for implementation, how to bring strategic alignment, and show...
Videos	2019 - Video: Continual Improvement Management (CIM) Demo, use cases, best practice, and capture business value 2019 - Demo Video: ServiceNow Coaching module Demo 2019 - Demo video: NewYork Skills Management Demo Video 2019: Demo video: How to deliver Surveys in Service Portal?
Integration	2019 - Article: How to Integrate CIM with other task tables 2017: Article: Jakarta Benchmarks & Continual Service Improvement webinar deck