The Now Platform® Washington DC release is live. Watch now!
Help us welcome in the latest Now Platform® release. Madrid — is now available!
Check out these new blogs from subject matter experts to learn more. Be sure to bookmark this post, so when new blogs and events are added, you will be notified.
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Get up to speed on key innovations from ServiceNow
Product specific Q&A's from the Broadcast
Q&A from the Madrid Release Broadcast - IT Business Management (ITBM)
Q&A from the Madrid Release Broadcast - Security
Q&A from the Madrid Release Broadcast - Customer Service (CSM)
Q&A from the Madrid Release Broadcast - Human Resources (HR)
Q&A from the Madrid Release Broadcast - Now Platform
Q&A from the Madrid Release Broadcast - IT Operations Management (ITOM)
Q&A from the Madrid Release Broadcast - KEYNOTE
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Now Platform
What’s New in Madrid for the Now Platform by Charles Steiner
Now Platform - Virtual Agent
What’s New in Madrid for Virtual Agent? by Adi Subbarao
Customer Service Field Service (CMS), Communities, Knowledge Management
What's new in Customer Service Management, Field Service Management, Knowledge Management,
and Commu... by Paul Selby
Human Resources (HR)
What's New In Madrid for HR Service Delivery by Nin Sandhu
IT Operations Management (ITOM)
What's New In Madrid for ITOM by Emory Zhao
IT Service Management (ITSM)
ITSM Highlights in the Madrid Release by Archana Penukonda
Security/ Security Operations
Madrid enhancements to Security Operations bring easy playbook creation and better vulnerability pri... by Janene Casella
Governance Risk and Compliance (GRC)
What’s new in Governance, Risk, and Compliance in the Madrid release: Continuous risk monitoring sa... by Teresa Law
IT Business Management (ITBM)
IT Business Management - What’s New in Madrid Release by Anthony Okumura
Performance Analytics and Reporting
What's New in Madrid for Performance Analytics by Tom Pacyk
Software Asset Management (SAM)
What’s New in Madrid for Software Asset Management by Bryan Blackburn
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From Other Sources:
Ask the Expert: What’s new in Madrid for Knowledge and Communities
Madrid Instances now Available for Developers
TechNow Ep 61 | Explore the Madrid Platform Features
Episode 14 - What new in Madrid by Göran Lundqvist - ServiceNow Witch Doctor (MVP)
New for Developers in Madrid: Mobile
New for Developers in Madrid: Do/Until Loops
New For Developers in Madrid: Payload Builder
New for Developers in Madrid: Overview of Automated Test Framework Changes
New For Developers in Madrid: Decision Tables
TechNow Ep 63 | Discover Flow Designer and IntegrationHub in Madrid
ITSM
How to Get the Latest Security Operations and GRC Applications
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