Scriptless Scheduled Jobs - ServiceNow Community
Chuck Tomasi
Tera Patron

Note

This solution was created prior to Flow Designer being released. I strongly suggest you use Flow Designer for no-code scheduled jobs over this solution.

Description

Enable your no-code and low-code developers to create solutions to commonly scheduled tasks. With no scripting, you can select and update a set of records on a table, trigger notifications, and more. If the scriptless solution doesn't completely answer your questions, check "Advanced" and get a head start on your JavaScript code to unleash the power of your low-code and pro-code developers. 

How this never made it in to the platform before today, I don't know. I was tinkering around with another project and asked myself "How do scriptless business rules work?" With a little reverse engineering and a few emails to my friends in development I was able to marry that with the condition field to come up with this solution. 

Common use cases

  • Send approval reminders if not approved in 7 days
  • Cancel approvals after 30 days
  • Send Knowledge base article reminders 30 days before expiration

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Compatibility

  • October 20, 2016: Tested with Helsinki P4 and Istanbul (pre-release)

Explanation/Demonstration Video

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