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At Knowledge16, the Knowledge Management lab sessions had one of the highest turnouts of all the labs! We even held an extra session in the early hours the day after the closing party. In the spirit of sharing knowledge, like we did with the Knowledge15 Guide for moving from KM v2 to KM v3, we are sharing the soft copy of the lab guide that was used at Knowledge16. A huge shout out to britt.champeau and harish.bellamane for putting together an excellent show.
The KM Knowledge16 lab guide covers:
New Menus and Modules in KMv3
Configuring your Knowledge Portal Properties
Home Page
Search
Article View
User Criteria Administration
Migrating Articles between Knowledge bases
Setting up Featured Content and Pinned Articles
Browsing and Searching Knowledge
Enabling Social Q&A for Knowledge
Using and Administering Social Q&A
Create and apply Social Q&A tags
Search Tuning - Creating Meta and Adjusting field weights
We really enjoyed this year's lab participation and questions, and look forward to many such more in the future. In fact, if you have any feedback on topics that we could include for Orlando (K17), please chime in. Download the Knowledge Management v3 administration and usage guide below!
Now, you can also listen presentation 1 through 8, addressing KMv3:
Part 1 - Introducing Knowledge v3/ Menus, Modules, and Properties | |
Part 2 - User Criteria | |
Part 3 - Knowledge Bases | |
Part 4 - Category Structure | |
Part 5 - Content Migration | |
Part 6 - Creating, Featuring, and Viewing Content | |
Part 7 - Enabling and Using Social Q&A | |
Part 8 - Improving Search Effectiveness |
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