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marystromberg
ServiceNow Employee
ServiceNow Employee

In this episode of TechBytes, Sarah Holberg discusses the quarterly patching program and how you can prepare for and implement new patches every quarter.

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This episode covers:

  • Differences between an upgrade, patch, and hot fix
  • How release notes can help with patching
  • Testing on sub-production instances
  • Whether you can choose only part of a patch  
  • How pinning is related to patching
  • Patching to a newer version than your target
  • The upgrade monitor

LISTEN BELOW

 

For more information on the QPP, see:

 

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