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michelle_m
ServiceNow Employee
ServiceNow Employee

Did you know that a new Word Cloud Performance Analytics widget was rolled out in the Kingston release?

Word cloud widgets let you visualize and analyze qualitative data -- that is, data that's based on words. Now you can discover which words are appearing in incidents or survey results right now, as well as explore historical trends.

Watch the video below or check out the product documentation to learn how to collect qualitative data and configure a Word Cloud widget, so your business can start benefitting from even more insights today!