All things Upgrade considered on Knowledge v2 to v3

[Sarup Paul]

Starting Fuji, there were significant changes to the Knowledge application. It is commonly referred to as Knowledge Version 3, v3, KM v3, and Knowledge v3. All versions prior to that are referred to as Version 2 (v2) and the legacy knowledge app. We thought it would be helpful to share some of the best practices that we have gathered from our customers as they have gone through Knowledge Management application upgrade.

Here are the key differences between KM v2 and KM v3:

Legacy Knowledge	Knowledge v3
One knowledge base.	Multiple knowledge bases.
A single lifecycle workflow shared by all articles.	Separate, customizable workflows available for each knowledge base.
Two-level organizational structure with Topic and Category. A single organizational taxonomy shared by all articles.	Category structure with any number of levels. Each knowledge base has a unique category taxonomy.
Permissions defined per article using roles and ACLs.	Permissions defined per knowledge base using user criteria.

Here's a great video get you started on Knowledge v3