Continual Improvement Management (CIM)

[Ankit K]

Drive new levels of service efficiency by automatically initiating and tracking service improvements across the enterprise.

Take continual improvement from theory to reality with a structured framework that brings together people, processes, and data in one place to achieve service excellence in any process. Extend improvements to service desk agents with the Coaching plugin that delivers real‑time coaching at critical moments in their tasks 

Product Foundation Content CIM Overview CIM FAQ CIM Demo Video  CIM Article Index	Featured Content Continuous Improvement Podcast CIM Best Practices  Close IT Skills GAP CIM Strategy CIM Use cases	Product Documentation Paris Docs Orlando Docs
Webinars                    CIM Webinar	Related Products Coaching Loops Benchmarks Skills Management Surveys & Assessments  ITSM Analytics	Release Documentation Paris Release Orlando Release