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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist The Countdown is on! Less than 2weeks to the Nigeria ServiceNow Developer Meetup (Lagos & Online) Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist RSVP Now – Join Us for the Nigeria ServiceNow Developer Meetup (Lagos & Online) Dear Community Member,... Read More Rampriya-S Specialist ServiceNow & Twilio SMS: Real Time Alerts with Notify, Flow Actions, and AI Summaries ServiceNow & Twilio SM... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow events i september Hosted by Amanda-LanzaRyg 31 Aug–30 Sep, 2025 11:00 PM PDT Event Details Online Cyber Resilience Roadshow Vienna Hosted by Andreea Obreja 2 Sep, 2025 12:30 AM PDT Event Details Online LOSN: EMEA-Take more control of your ServiceNow AI Platform instance with ServiceNow Security Center Hosted by Lolita Honkpo 2 Sep, 2025 02:00 AM PDT Event Details Online LOSN: Take more control of your ServiceNow AI Platform instance with ServiceNow Security Center Hosted by Lolita Honkpo 2 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: AI Academy Hosted by Lolita Honkpo 2 Sep, 2025 08:30 AM PDT Event Details Online Live on ServiceNow: AI Academy Hosted by Lolita Honkpo 2 Sep, 2025 08:30 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Facing Issue with NLU

In NLU workbench Model when I want to create an Intent, I am getting this kind of error message."Some features may not be available because the connection to NLU Service is not available. Please try again after some time, if the issue persists log an...

  • Question

priority of client script and ui policy

ui policy        setvisible=trueclient script   setVisible=falseClien script over rides ui policy but for  setmandatory and set readonly ui policy over rides client script so why in first case ,client script over rides ui policy

  • Question

UI action displays a dialog box with 'Yes' and 'No' buttons

I need to create an onSubmit client script that displays a dialog box with 'Yes' and 'No' buttons instead of the default 'Cancel' and 'OK'. If the user selects 'Yes', the state should change to 'Closed'. If the user selects 'No', the state should rem...

  • Question

Resolved! REST API user roles

Hello, I have created a new user in order to access the table API using REST calls. However I am not able to get any results, I can authenticate properly but the results returned are always empty (no results). If I add the user to group "Administrato...

  • Question

customer support email

Hi, is there a good support email? I completed a servicenow survey on linkedin but wondering who to contact. it has been a month now. Thanks!

  • Question

Get attachments when ticket is created from third-party via integration

Hi All, When a ticket is created from third-party servicenow, I want to fetch any attachments associated with it. We are using Integration Hub and have various attachment-related actions available.Could you please advise which specific action should ...

  • Question
  • Incident Management

Multiple attachments getting updated from ServiceNow to JIRA

Hi , I am facing issue while updating the attachment from ServiceNow to JIRA. When I am updating an attachment, it is adding duplicate attachments continuously in JIRA. but the comment is updated with the latest one as I have used look up latest comm...

  • Question

ServiceNow to Archer Integration

Hi,I have a requirement to integrate Servicenow with RSA Archer. I want to fetch the details from the questionnaires module and update it in ServiceNow table. This can also be done if I am fetching all the details from a report from Archer. I am tryi...

  • Question

ZScaler integration with servicenow

Hello Everyone, Does anyone worked on ZScaler with ServiceNow integration to create CI ?If so kindly share any inputs RegardsVengadesh

  • Question

Kb Article Migration

I have migrated my kb article from source instance to target instance using update set now my problem is suppose if the migrated article has same article number which is already present in the target instance it will create duplicacy of article numbe...

  • Question

ServiceNow GitHub Integration

Hi, Can someone please help me to set the GitHub integration with ServiceNow. I have an existing scoped applications in ServiceNow, where we want to link with GitHub. I have created the repo in github, created credentials in servicenow and tried to c...

  • Question
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